Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Capital Fortune értékelések

Mind a(z) 1,241 vélemény megjelenítése

Trusted Customer

Feefo által hitelesített

8 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

Like walking in treacle

The process took a painfully long time and documents that seemed to be acceptable weren't.... however, to be fair, I think that much of this was driven by Santander who seemed to reject documents...

Olvasson erről többet

Customer Services Team

Capital Fortune

8 years ago

I have looked into this for you and can see that you were required to provide a lot of supporting documents. Thanks for your perseverance with the lender and we're pleased we managed to get you through

Trusted Customer

Feefo által hitelesített

Cotswolds

8 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

Efficient, on the ball and a very good service. It is a difficult process to obtain a mortgage 'on-line' ~ there are very many hoops to jump through and a great deal of paperwork to obtain. During...

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Customer Services Team

Capital Fortune

8 years ago

Great feedback - thank for the 5 stars!

Megbízható vevő

Feefo által hitelesített

8 years ago

Professional, helpful, deliver what they promise. Outstanding.

Excellent customer service. They guided us through the whole process in a helpful, thoughtful manner. Everyone we dealt with was well informed, patient as we hunted down the required information and...

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Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars - appreciated

Megbízható vevő

Feefo által hitelesített

8 years ago

Wouldn’t hesitate to recommend

Very good service from Capital Fortune, especially Peter Bartlett who was always very helpful and provided updates, chasing mortgage company throughout process, especially when there were IT issues....

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Customer Services Team

Capital Fortune

8 years ago

Great feedback and thanks for the 5 stars!

Trusted Customer

Feefo által hitelesített

Essex

8 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

5* Service

5* service every time, can highly recommend Capital Fortune for assistance with your mortgage, thank you for making the transition for us run so smoothly.

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5* rating - this means a lot to the whole Team. Thank YOU!

Trusted Customer

Feefo által hitelesített

France/UK

8 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

Outstanding experience from a truly professional company!!!

The experience with Capital fortune was outstanding from start to finish. Our situation was unusually complicated, however, they were patient and thorough, and provided the highest level of service,...

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Customer Services Team

Capital Fortune

8 years ago

Brilliant feedback and very much appreciated. I have passed your comments ion to James, Fowzia, Anna and Alex

Trusted Customer

Feefo által hitelesített

8 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

the whole approach was very professional and efficient from start to finish-understanding my needs along with frustration I was experiencing from other parties.,so thank you to James Drury,Stehen...

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Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars and I've passed your comments personally on to James, Stephen and Fowzia

Megbízható vevő

Feefo által hitelesített

8 years ago

Quick and efficient service from Laura, communication was excellent

Customer Services Team

Capital Fortune

8 years ago

Great feedback and I've passed your 5 stars review on to Laura

Trusted Customer

Feefo által hitelesített

8 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

Excellent

I can honestly say I have never had an easier experience changing mortgage rates than this. Laura McNicol was excellent and made this a simple trouble free event without us really having to lift a...

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Customer Services Team

Capital Fortune

8 years ago

Great 5 stars and another great review for Laura

Megbízható vevő

Feefo által hitelesített

8 years ago

We were kept in touch throughout the process, initially by Stephen Marsh and later by Fowzia Sultana. Fowzia was particularly helpful in sorting and sending scanned documents for me. Initially,...

Olvasson erről többet

Customer Services Team

Capital Fortune

8 years ago

Thanks for the feedback and I've passed this on to Stephen and Fowzia