Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Capital Fortune értékelések

Mind a(z) 1,241 vélemény megjelenítése

Trusted Customer

Feefo által hitelesített

Dhahran Saudi Arabia,

7 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

Superb service for an Expat Mortgage

Capital Fortune made obtaining a mortgage very quick & easy under a unique set of circumstances, mainly working overseas & being paid into a foreign bank account. As expats we had difficulty...

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Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

I will be back!

This is the second time I have used this company, they make you feel important and do not judge when disclosing sensitive financial information

Megbízható vevő

Feefo által hitelesített

7 years ago

Capital Fortune found us a mortgage when no one else was able to

Capital Fortune found us a mortgage when no one else was able to in 2 years of trying (due to complicated expat circumstances). For this and the initial advice we received we are extremely grateful. ...

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Customer Services Team

Capital Fortune

7 years ago

Thanks for your comments and for the 4 stars. We understand the document collation process was challenging for you and sometimes this can occur with us being forced to use a small regional building society. We are pleased we got there in the end.

Megbízható vevő

Feefo által hitelesített

7 years ago

Quick, efficient, experts in our specific situation of non EU national trying to arrange a mortgage. Relatively stress free process.

Customer Services Team

Capital Fortune

7 years ago

Great feedback, thanks for the 5 stars!

Megbízható vevő

Feefo által hitelesített

7 years ago

Given an opportunity we did not expect.

We were looked after very well except for one bit of forward planning, but this was overcome. We were particularly pleased that a mortgage could be offered to us, for which we are grateful to James...

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Customer Services Team

Capital Fortune

7 years ago

Thanks for the 5 stars and pleased James and Stephen were able to assist.

Trusted Customer

Feefo által hitelesített

Macclesfield

7 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

Exemplary service. Highly recommended with no reservations.

The mortgage my partner and I required had complex issues which Ajay (Bhaskaran) seemed to have no problem resolving. The administrator Stephen (Marsh) and his team lead us seamlessly through a...

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Customer Services Team

Capital Fortune

7 years ago

Great testimonial and I have personally passed on your comments to both Ajay and Stephen and their teams. Thanks for such a strong endorsement and we are pleased we could help.

Megbízható vevő

Feefo által hitelesített

7 years ago

Overall service has been very supportive throughout.

They very clearly outlined the procedure from start to finish. Our only reservation is about the lack of awareness of the need for the solicitor we chose having to be on the building society ‘s...

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Customer Services Team

Capital Fortune

7 years ago

Thanks for your great feedback and we have passed this on to James and Stephen. We appreciate that your chosen solicitor was not willing to go on the lender's panel, which we ourselves have never experienced before.

Megbízható vevő

Feefo által hitelesített

7 years ago

Excellent customer service and responsiveness all the way through. Ajay was very clear with how things would proceed, what I needed to do, etc right from the outset and there were no surprises along...

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Customer Services Team

Capital Fortune

7 years ago

Great feedback thanks for the 5 stars!

Trusted Customer

Feefo által hitelesített

Yorkshire

7 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

A Company who should win awards for real Service.

This is the second time I have used Capital Fortune this year and the service was impeccable on both occasions. Initial phone contact is polite and welcoming and people do call back as promised. As...

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Customer Services Team

Capital Fortune

7 years ago

Great testimonial - thank you so much. I've shared this with the whole Company.

Trusted Customer

Feefo által hitelesített

Wakefield

7 years ago

Mit mondott Trusted Customer Capital Fortune kereskedőről:

Excellent. They were very helpful all the way through the process. Although they deal with many clients, they still conveyed a personal touch in their communication with me. Very satisfied with the...

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Customer Services Team

Capital Fortune

7 years ago

Thanks for the 5 stars - I've passed your comments on to Peter, Alex and Garry