Good morning,
Thank you so much for taking the time to leave a review. I'm glad to hear that you found our website easy to use, and that you were able to get everything you needed. We're always looking to improve, so if there is any way we can get to five stars, please don't hesitate to let us know!
0
Megosztás
MH
Mr Christopher Hainey
Feefo által hitelesített
5 years ago
Mit mondott Mr Christopher Hainey Brooks Braithwaite kereskedőről:
Over the moon with the service
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Megosztás
MS
Miss Sophie Smalley
Feefo által hitelesített
5 years ago
Mit mondott Miss Sophie Smalley Brooks Braithwaite kereskedőről:
Good service will continue payments
Good for money
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Megosztás
MR
Mrs Sharon Robinson
Feefo által hitelesített
5 years ago
Mit mondott Mrs Sharon Robinson Brooks Braithwaite kereskedőről:
Yesu
Very to the point quick and proffesional
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
5 years ago
Very good service
Very helpful and easy to complete process. Immediate cover.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
5 years ago
Tried to claim for business interruption due to loss of business because of COVID. spoke to a lovely lady who took down all the details but then heard absolutely nothing only to find out on the...
Olvasson erről többet
Hayley
Brooks Braithwaite
5 years ago
Hi there,
We are sorry to hear that you are unhappy that we were unable to assist you with loss of business due to Covid.
Our Business Interruption cover specifically relates to Buildings damage. Some examples of the Buildings damage BI cover we offer are; fire, lightning, explosion, storm. In the event of damage to buildings by these causes that leads to a prevention of access of the building we will be able to look at a claim.
If you feel this section of cover no longer meets your needs we can remove this free of charge or, if you would like to discuss this with us in further detail please call us on 0345 070 1064.
Kind Regards,
The Petplan Sanctuary Claims team.
0
Megosztás
MN
Mr Paul Nelson
Feefo által hitelesített
TD90BD
5 years ago
Feltöltött média
Összes média megtekintése – (5)
Mit mondott Mr Paul Nelson Brooks Braithwaite kereskedőről:
Yes it's good cover
Very good for my needs
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Megosztás
MA
Mrs S E Aston
Feefo által hitelesített
5 years ago
Mit mondott Mrs S E Aston Brooks Braithwaite kereskedőről:
no
Absolutely fabulous. They have helped right the way through the pandemic, changing our numbers and helping tremendously with our cashflow
I would recommend any time
0
Megosztás
Megbízható vevő
Feefo által hitelesített
5 years ago
Yes it was
The score would have been 5 ⭐️ 🌟🌟🌟🌟 however it took me several attempts to get through by phone and on 2 occasions I held on for almost half an hour but still didn’t get through.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we do apologies for how long you had to wait to get through to us. we are always striving to provide the best customer service we possibly can. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Megosztás
MD
Mrs Margaret Dixon
Feefo által hitelesített
5 years ago
Mit mondott Mrs Margaret Dixon Brooks Braithwaite kereskedőről:
Poor customer service
Emailed several times. One reply only received asking for information which I sent then heard nothing.
Luis
Brooks Braithwaite
5 years ago
Hi Margaret, Thank you for your feedback. I'm sorry that we were unable to respond to your second email as quickly as our first response, busy periods can slow our response times, but we are glad to see we were able to answer your query when we spoke to you on the phone. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.