Excellent personal service, was very informative. Steve Eddols who visited me put me at ease immediately.
Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to write your review.
We are delighted to hear that you received such excellent personal service and found the information provided helpful and clear throughout the process.
It is wonderful to know that Steve Eddolls put you at ease from the moment he visited you.
Your kind feedback will mean a great deal to Steve and the wider team.
Thank you once again for your recommendation and for placing your trust in us.
Kind regards
Sharon Lewis
Head of Customer Services
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 months ago
Equity release/mortgage
Having recently used the services of the Bower group I can wholeheartedly recommend them!
My FA (Steve Eddolls) was not only very professional, but also patient and extremely helpful in making sure...
Olvasson erről többet
Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to leave a review.
We are delighted to hear that you had such a positive experience with Bower Group. It is wonderful to know that Steve Eddolls provided the professional, patient, and helpful support you were looking for, taking the time to understand your requirements and guide you through the process with care.
We are especially pleased that Steve was able to help you achieve a successful outcome with your mortgage. Buying or arranging a mortgage can be a significant step, so it is reassuring to hear that you felt supported throughout. It is also lovely to know that the process felt seamless and was completed so efficiently.
Thank you once again for your kind recommendation and for recognising the efforts of everyone involved. Your feedback means a great deal to us.
Kind regards
Sharon Lewis
Head of Customer Services
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 months ago
Kept informed
My contact at Bower kept me informed of the progress of my application and I felt that he also gave me good impartial advice
Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to write your review.
We are very pleased to hear that you felt well informed throughout your application and that our regular updates helped give you confidence in the process. Keeping our clients informed at every stage is an important part of the service we provide, so it is wonderful to know this had a positive impact on your experience.
Thank you for placing your trust in us. We wish you every success in the future and remain available should you require any assistance.
Kind regards
Sharon Lewis
Head of Customer Services
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 months ago
Oustanding customer Service
like a lot of people I was very nervous about looking into equity release and I have heard some horror stories too. So I contacted 3 companies which is my standard operating procedure when I'm not...
Olvasson erről többet
Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to share your experience.
We understand that exploring equity release can feel daunting, particularly when you have heard negative stories, so it is wonderful to hear that Steve took the time to listen carefully to your concerns and provide the reassurance and information you needed. We are pleased that he was able to explain the features and safeguards of modern equity release plans clearly, helping you make an informed decision with confidence.
Being able to make a decision at your own pace is important, and we are delighted that you felt supported and kept updated throughout the process.
Thank you again for placing your trust in us and for your kind words about Steve. We wish you all the very best for the future and we are always available should you need us.
Kind regards
Sharon Lewis
Head of Customer Services
1
Megosztás
MN
Mr & Mrs Neville
Feefo által hitelesített
GBR
2 months ago
Mit mondott Mr & Mrs Neville Bower Group kereskedőről:
Andy was so informative all the way cannot fault explaining all of our questions. Everyone who we spoke to on the phone were so helpful including the solicitors made things easy thank you all so much...
Olvasson erről többet
Sharon Lewis
Bower Group
2 months ago
Thank you for taking the time to write your review.
We are delighted to hear that Andy kept you informed throughout the process and took the time to answer all of your questions clearly. It is wonderful to know that you found the experience straightforward and that the support you received from both our team and the solicitors helped make everything easy for you.
Thank you once again for your kind words. We are always here to support you and will be pleased to assist whenever needed.
Kind regards
Sharon Lewis
Head of Customer Services
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 months ago
I can fully recommend bower.Explained everything very well and fully.
A Good service.
Very smooth without any problems.
Explained everything very well and answered all
questions fully.
Sharon Lewis
Bower Group
2 months ago
Thank you for taking the time to write your review.
We are delighted to hear that you found the service clear, smooth, and easy to follow. It is especially pleasing to know that everything was explained thoroughly and that all of your questions were answered fully, helping you feel informed and confident throughout the process.
Thank you again for your kind feedback. We remain available should you require any assistance in the future.
Kind regards
Sharon Lewis
Head of Customer Services
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 months ago
Happy with both the process and the outcome
John was very helpful and guided us through what could have been a complicated lengthy process. Any questions were answered clearly and quickly so that we felt we knew what was happening at each...
Olvasson erről többet
Sharon Lewis
Bower Group
2 months ago
Thank you for taking the time to write your review.
We are delighted to hear that John was able to guide you through what could have been a complex and lengthy process. Providing clear advice and keeping clients informed at every stage is very important to us, so it is wonderful to know that your questions were answered quickly and that you always felt aware of what was happening.
We are also pleased that John was able to resolve the initial issue with the mortgage company promptly and help you find a more suitable alternative.
Thank you for your kind comments about John and everyone involved in your case. We are delighted that you were happy with both the process and the eventual outcome.
Kind regards
Sharon Lewis
Head of Customer Services
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 months ago
Brilliant Team
Very good service. Kept up to date on everything as it happened. Helpful, polite and professional team of people that handle everything and answer all of your questions. Making sure that you are...
Olvasson erről többet
Sharon Lewis
Bower Group
2 months ago
Thank you for taking the time to share your review.
We are delighted to hear that you received such a positive experience from our team. Keeping you informed throughout the process, answering your questions promptly, and making sure you felt comfortable and confident at every stage are all very important to us.
It is especially pleasing to know that our regular communication, quick responses to emails, and caring approach helped make the journey smoother for you. Your kind comments about the team being helpful, polite, professional, and thoughtful are greatly appreciated and will mean a great deal to everyone involved.
Thank you once again for your generous feedback. We are always here to support you and remain available should you require any further assistance.
Kind regards
Sharon Lewis
Head of Customer Services
0
Megosztás
MS
Mr & Mrs Smith
Feefo által hitelesített
GBR
2 months ago
Mit mondott Mr & Mrs Smith Bower Group kereskedőről:
Bower - Lifetime Mortgage
No complaints what so ever. Our financil advisor visited us several times and clearly explained our options and, once we had decided to move forward, the remainder of the process moved very quickly....
Olvasson erről többet
Sharon Lewis
Bower Group
2 months ago
Thank you for taking the time to write your review and share your experience with Bower.
We are delighted to hear that you were so pleased with the service you received throughout your lifetime mortgage journey. It is wonderful to know that your financial adviser Phil Morgan took the time to visit you, clearly explain the options available, and help you make an informed decision with confidence.
Thank you as well for your kind comments about the whole team. Your feedback is greatly appreciated and will be shared with everyone involved.
We remain available should you require any assistance.
Kind regards
Sharon Lewis
Head of Customer Services
0
Megosztás
MG
Mr & Mrs Gray
Feefo által hitelesített
GBR
2 months ago
Mit mondott Mr & Mrs Gray Bower Group kereskedőről:
Expert Guidance and Outstanding Support from Vanessa Carver at Bower
The concept of Equity Release is straight forward enough but, the many areas of detail attached to the final package require careful and thoughtful guidance. Vanessa Carver, our chosen Bower advisor...
Olvasson erről többet
Sharon Lewis
Bower Group
2 months ago
Thank you for taking the time to share your experience and for leaving such a thoughtful review.
We are delighted to hear that Vanessa Carver provided the careful guidance and support that you were looking for throughout your Equity Release journey. As you rightly mention, while the concept itself may seem straightforward, the finer details can require clear explanation and expert advice, so it is wonderful to know that Vanessas knowledge and understanding gave you complete confidence in the process.
Thank you once again for your kind words and for placing your trust in Bower. We are always here to support you and will be pleased to assist whenever needed.
Kind regards
Sharon Lewis
Head of Customer Services
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.