I book on line which is very easy. When I had to ring the office the staff were very good.
The only comment I would make is that I do find the single supplements high and this has prevented me from...
Olvasson erről többet
Russ
Barnes Coaches
11 months ago
Thank you so much for your thoughtful review and for sharing your experience with us. We're delighted to hear that you found the online booking process easy and that our team was helpful when you called.
Regarding your comment on single supplements — we completely understand your concern. Please note that all supplements, including single occupancy charges, are set directly by the hotels we work with. We always strive to negotiate the best possible rates for our guests, and we’ll continue to advocate for more affordable options wherever we can.
Thank you again for your feedback — it helps us improve and better serve our valued travellers.
Mit mondott Mrs S Smith Barnes Coaches kereskedőről:
On line not easy, I was told to change password even though I know I had the right one. Frustrating. At the end of the process I waited for a confirmation which didn't come, then I realised the...
Olvasson erről többet
Russ
Barnes Coaches
11 months ago
Thank you for taking the time to share your feedback. We're sorry to hear that your online booking experience was frustrating and that the process didn’t go as smoothly as it should have.
Your comments have been shared with the relevant teams so we can look into what went wrong and improve both our online system and customer support.
Vélemények a termékekről
Russ
Barnes Coaches
11 months ago
Thank you for sharing your feedback — we’re sorry to hear that the return time affected your experience.
To help guests plan accordingly, all return times are advertised both on our website and in our printed brochures. We always aim to provide as much detail as possible so travellers can make informed choices. That said, we appreciate your comments and will continue to review our scheduling to ensure it meets the needs of our guests.
Thank you again for taking the time to let us know.
Thank you for your feedback — we’re sorry to hear you were disappointed.
We do offer day trips from Newbury, but availability can vary depending on coach scheduling, driver availability and other operational factors. Within the current booking period there are 41 trips departing from Newbury, which you can view here > www.barnescoaches.co.uk/daytrips?dpf=14.
We’re always working to balance demand across our departure points, and we appreciate your comments as they help guide future planning.
We hope you’ll consider giving us another try — there may be something new that suits your interests.
Vásárlás dátuma: 27/10/2025
0
Megosztás
Megbízható vevő
Feefo által hitelesített
11 months ago
Easy
Vélemények a termékekről
Vásárlás dátuma: 25/10/2025
1
Megosztás
MS
Mr Spring
Feefo által hitelesített
11 months ago
Mit mondott Mr Spring Barnes Coaches kereskedőről:
easy
Vélemények a termékekről
Vásárlás dátuma: 25/10/2025
0
Megosztás
MT
Mrs SUSAN Tucker
Feefo által hitelesített
GBR
11 months ago
Mit mondott Mrs SUSAN Tucker Barnes Coaches kereskedőről:
Easy and quick
Vélemények a termékekről
Russ
Barnes Coaches
11 months ago
Thank you so much for your lovely review!
We'll be sure to send you a brochure as soon as our new ones are available so you can start planning your next getaway.
Looking forward to welcoming you aboard again soon!
Vásárlás dátuma: 27/10/2025
0
Megosztás
MM
Mrs M Marrott
Feefo által hitelesített
11 months ago
Mit mondott Mrs M Marrott Barnes Coaches kereskedőről:
it was excellent
Vélemények a termékekről
Russ
Barnes Coaches
11 months ago
Thank you for your thoughtful feedback — we’re really sorry to hear that the long pickup time affected your enjoyment of the trip to Tewkesbury.
We do understand how valuable your time at the destination is, and we’re constantly reviewing our schedules to make improvements. That said, we also need to offer a certain number of pickup points to ensure we can serve passengers across the whole of Swindon fairly. It’s a balancing act between accessibility and efficiency, and your comments help us find that sweet spot.
We truly hope you’ll travel with us again — and we’ll keep working to make the experience even better.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts