Booking process platform was good, however our booking was not satisfactory.
Vélemények a termékekről
Russ
Barnes Coaches
9 months ago
Thank you for sharing your feedback with us. We are very sorry to hear that you were disappointed with this trip and that your experience did not meet expectations.
After reviewing the coach tracker, we can confirm that the coach arrived 9 minutes late for the pickup. We understand how this delay, combined with the seating issues you described, impacted the enjoyment of your day and reduced the time you were able to spend at the event.
We regret that there were some seating issues and that the alternative seating arrangements left you feeling uncomfortable. We would always suggest speaking directly with the coach driver on the day, who will do their best to resolve the matter quickly and fairly.
Please be assured that we take these matters seriously and will continue to review both punctuality and seating processes to minimise such issues in the future. We value your feedback and hope we can provide you with a smoother and more enjoyable experience on your next journey with us.
Vásárlás dátuma: 22/11/2025
0
Megosztás
Megbízható vevő
Feefo által hitelesített
9 months ago
Booked online
Vélemények a termékekről
Vásárlás dátuma: 08/12/2025
0
Megosztás
MD
Mrs K Danswan
Feefo által hitelesített
UKR
9 months ago
Mit mondott Mrs K Danswan Barnes Coaches kereskedőről:
Although I was a returning customer the booking process was not easy and I kept being told my e mail address and password were not recognised. After several attempts I tried changing my password....
Olvasson erről többet
Russ
Barnes Coaches
9 months ago
Thank you for taking the time to share your feedback with us. We’re very sorry to hear that you experienced difficulties with the booking process, especially as a returning customer. We understand how frustrating it must have been to repeatedly encounter login and password reset issues.
Your comments are extremely valuable, and we will be reviewing the process to ensure it is clearer and more reliable going forward. In the meantime, if you continue to experience problems, please don’t hesitate to contact our team directly—we’ll be happy to assist you with your booking.
We truly appreciate your loyalty and hope to make your next experience with us much smoother.
Vélemények a termékekről
Russ
Barnes Coaches
9 months ago
.
Vásárlás dátuma: 13/12/2025
0
Megosztás
MS
Mr J Satchell
Feefo által hitelesített
GBR
9 months ago
Mit mondott Mr J Satchell Barnes Coaches kereskedőről:
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts