AXA Insurance - Northern Ireland vélemények

Good Afternoon Peter We appreciate the time you have taken to provide feedback. I am sorry to hear you were unhappy with your renewal premium. Unfortunately, due to an increase in claims and a rise in the associated costs there has been an increase in premiums across the insurance industry this year. We try our best to minimise these increases while still offering a great product and service to suit our customers’ needs. Upon reviewing your policy, I can see you were speaking with a member of our team, who offered you all available discounts totalling to ensure the best price available while ensuring the level of cover was not impacted. We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us. Kind regards Sinead Feefo Coordinator

Good Afternoon Scott Thank you for sharing your feedback. We understand how important discounts are and sincerely apologise for any confusion or frustration caused by the change in your work-related discount. When employment status changes, certain discounts may need to be adjusted or removed, which includes infinity discounts and can impact the premium. Please be assured that we have thoroughly reviewed your policy on your recent and the quote provided reflects the best available rate based on your current circumstances and the information we have. Thank you again for your feedback and we hope to continue to serve you in the future. Kind regards Sinead Feefo Coordinator