Beautiful product!.The only issue was delivery which was supposed to be next day for a special occasion. It did arrive but 4 days later. However they did refund me for next day delivery charge so top...
Olvasson erről többet
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future. At the time we were experiencing delivery delays due to our delivery partner which were outside our control, and I am sorry for the inconvenience :)
I am glad the team were able to resolve this for you :)
A&M x
Vélemények a termékekről
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the service and packaging. Thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the service and packaging. Thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Vásárlás dátuma: 14/01/2021
0
Megosztás
JS
Jadranka Saric
Feefo által hitelesített
5 years ago
Mit mondott Jadranka Saric Astrid and Miyu kereskedőről:
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. I am glad to see you did receive your parcel albeit with a delay. We are always working to improve our customer experience, and we take feedback on board to improve in the future. At the time we were experiencing delivery delays due to Covid and Brexit which were outside our control, and I am sorry for the inconvenience :)
A&M x
Vásárlás dátuma: 13/01/2021
0
Megosztás
CT
Cláudia Tavares
Feefo által hitelesített
5 years ago
Mit mondott Cláudia Tavares Astrid and Miyu kereskedőről:
Hello! Unfortunately, I didn't receive the jewellery that I paid for until this day, Wednesday, 27th of January. I would like a refund please because I didn't get it. Thank you.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future. At the time we were experiencing delivery delays due to Covid and Brexit which were outside our control, and I am sorry for the inconvenience :)
A&M x
Really good delivery! Ordered on Wednesday and arrived on Friday.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Vélemények a termékekről
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed this option, we have recently phased it in, so we will definitely look at doing this in the future. Thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Vásárlás dátuma: 13/01/2021
0
Megosztás
MS
Maria Sinclair
Feefo által hitelesített
5 years ago
Mit mondott Maria Sinclair Astrid and Miyu kereskedőről:
I have ordered two items now (both gifts) and whist the returns process feels straight forward I have had to chase the 1st exchange to cancel the order as exchange was received in time. Subsequently...
Olvasson erről többet
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future :)
A&M x
Vélemények a termékekről
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future :)
A&M x
Vásárlás dátuma: 13/01/2021
0
Megosztás
LA
LA
Feefo által hitelesített
5 years ago
Mit mondott LA Astrid and Miyu kereskedőről:
Very easy to navigate the website. Quick delivery.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Vélemények a termékekről
Maddie
Astrid and Miyu
5 years ago
Thanks for taking the time to leave us a review,
I am sorry to hear you have had a bad experience with one of our items but I am glad the team were able to sort a replacement for you :)
A&M x
Vásárlás dátuma: 08/01/2021
0
Megosztás
LF
Louise Fowle
Feefo által hitelesített
5 years ago
Mit mondott Louise Fowle Astrid and Miyu kereskedőről:
The website had lots of lovely options and delivery was free and fast. I’m really pleased with my purchase.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Vélemények a termékekről
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Vásárlás dátuma: 13/01/2021
0
Megosztás
Megbízható vevő
Feefo által hitelesített
5 years ago
I can’t rate them on their customer service, as I didn’t have any interaction. But my parcel arrived in decent time.
Vélemények a termékekről
Maddie
Astrid and Miyu
5 years ago
Thanks for taking the time to leave us a review,
I am sorry to hear you have had a bad experience with one of our items,
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Vásárlás dátuma: 13/01/2021
0
Megosztás
Megbízható vevő
Feefo által hitelesített
5 years ago
lovely earrings, quick delivery
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Vélemények a termékekről
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
