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Hi, Thank you so much for taking the time to leave your review. I am so pleased you are happy with your Privet and I hope they are in the ground and are settling into their new home. Privet is a semi-evergreen, which means the plants may lose some or all their leaves during a very chilly winter. In spring lots of new leaves will push through and in the summer they will produce masses of white flowers that will attract lots of butterflies and bees. So extra wildlife should hopefully be coming into your garden soon. Thank you once again for the review and thank you for being such a fabulous customer and if we can help you with anything further please let us know 😊 . Kind Regards, Judi, Customer Care

Hi Phil, Thank you for your feedback. I am so sorry your Mexican Orange Blossom arrived damaged and I completely understand how disappointing and frustrating this was for you. I can see my colleague Vicky has processed a full refund for you which should now be back on your payment card. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Hi, Lovely to speak to you yesterday, and thank you for being so understanding. I am sorry your Cherry Laurels arrived in such poor condition. As discussed on our call I have arranged for some After Plant feed to be sent to you, and I can see it has left us today for delivery tomorrow. After Plant is specially designed to support stronger growth of evergreen plants. It is also great for helping the leaves to flush through nice and green and this should help the plants to recover. Please do keep in touch and let me know how they are doing. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care