We over paid and the accounts are still not clear to me and basic questions not answered. it's definately not 'gone above and beyond'. My stuff were being moved to the smaller unit without even...
Olvasson erről többet
Simon Burnett
Metro Storage
2 years ago
Not very helpful leaving a one star review with no justification. If you cant be bothered to explain why you are not happy there is not a lot we can do to try and rectify the situation for you....which is frustrating as we work very hard to provide a good customer service to our customers...something that has been verified by the large no of 4 and 5 star reviews we have.
Simon Burnett
Metro Storage
2 years ago
We have reached out to you via Laura in Accounts and Gaius in Operations so we have gone above and beyond to try and resolve your issues. I notice that you haven't responded to my comments from 20th Feb...........disappointing
0
Megosztás
BI
Billy
Feefo által hitelesített
2 years ago
Mit mondott Billy Metro Storage kereskedőről:
Maybe for New Customers, a welcome pack (PDF), with details of what I needed to know,
ie: can you go to your storage at any time when the shutters are down,
Each Metro Store could have a dedicated...
Olvasson erről többet
Simon Burnett
Metro Storage
2 years ago
Many thanks for your review. We always send out a store specific welcome guide to new customers once they have completed the sign up process. It would appear you didnt receive yours...we will certainly look into this for you.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 years ago
Very helpful team on the ground! Very flexible and easy to get the admin done. Happy with the service!
Simon Burnett
Metro Storage
2 years ago
Delighted we could assist you with your storage needs and we really appreciate your 5 stars - thank you!
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 years ago
Gauis, the person who attended me was very nice and helpful. Always with a
Gauis, the person who attended me was very nice and helpful. Always with a smile in his face and solving all my questions and problems.
Simon Burnett
Metro Storage
2 years ago
Thank you so much for the 5 star review and we will certainly make sure Gaius gets to see it. Delighted we could be of service...........
0
Megosztás
OO
Olayinka Ojo Oladokun
Feefo által hitelesített
Islington
2 years ago
Mit mondott Olayinka Ojo Oladokun Metro Storage kereskedőről:
Exceptional service
Simon Burnett
Metro Storage
2 years ago
We really appreciate your 5 star review - thank you!
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 years ago
Very clean and good organised storage
Staff and specially Gaius are very helpful and friendly. I appreciate the storage for the cleanliness and good organized system to get in
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 years ago
Excellent
Everything was well explained, on time and efficient. The refund was processed on time and there was a note posted to me to thank for the business. All exceptional, it was surprising to me how well...
Olvasson erről többet
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 years ago
Very happy with the service provided. We’re been customers for several years now and like how practical the whole system is and the storage unit facility.
Simon Burnett
Metro Storage
2 years ago
Many thanks for the very kind review...we really appreciate you taking the time to do it and for being a long term customer!
0
Megosztás
LL
Lin Emille Lassen
Feefo által hitelesített
Islington
2 years ago
Mit mondott Lin Emille Lassen Metro Storage kereskedőről:
I’d recommend any day!
Amazing service and excellent facilities at a great price.
Simon Burnett
Metro Storage
2 years ago
We really appreciate the 5 star review.....thank you very much and we are delighted we could be of assistance!
0
Megosztás
Megbízható vevő
Feefo által hitelesített
2 years ago
good, convenient
Simon Burnett
Metro Storage
2 years ago
Many thanks for the 5 stars and delighted we could help you with your storage needs!
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
