Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Ruby Group Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/ruby-group | Feefo

Prikaz 3,310 recenzije/a

Andrew

Dorset

20 days ago

Nezadovoljan/-na isporukom

Što Andrew misli o društvu Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

Datum kupovine: 02/03/2024

David Luscombe

1 month ago

Zadovoljan/-na isporukom

Što David Luscombe misli o društvu Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Datum kupovine: 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzije proizvoda

Potrošač od povjerenja

1 month ago

Zadovoljan/-na isporukom

Wooden plank supply

Service & delivery was prompt and as promised.

Datum kupovine: 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzije proizvoda

Potrošač od povjerenja

1 month ago

Zadovoljan/-na isporukom

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

Datum kupovine: 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzije proizvoda

Sarah Brenton

1 month ago

Zadovoljan/-na isporukom

Što Sarah Brenton misli o društvu Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Datum kupovine: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzije proizvoda

Potrošač od povjerenja

1 month ago

Zadovoljan/-na isporukom

Wood

Excellent.

Datum kupovine: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzije proizvoda

Harry Kelly

Portsmouth

1 month ago

Nezadovoljan/-na isporukom

Što Harry Kelly misli o društvu Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Datum kupovine: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Potrošač od povjerenja

1 month ago

Nezadovoljan/-na isporukom

Good service

I didn’t receive a response to my email but otherwise ok.

Datum kupovine: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

Recenzije proizvoda

Potrošač od povjerenja

1 month ago

Nezadovoljan/-na isporukom

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

Datum kupovine: 04/03/2024

Recenzije proizvoda

Peter Cavaciuti

1 month ago

Zadovoljan/-na isporukom

Što Peter Cavaciuti misli o društvu Ruby Group:

Great Service

Great service , responsive and knowledgable

Datum kupovine: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Niste primili poruku s pozivom za ostavljanje recenzije?

O Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Read all

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Pogledaj sve fotografije i videozapise (194)

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Ruby Group Recenzije

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.Još recenzija o ovom proizvodu (23)Pregledajte internetsku stranicu proizvoda

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.Još recenzija o ovom proizvodu (129)Pregledajte internetsku stranicu proizvoda

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.Još recenzija o ovom proizvodu (20)Pregledajte internetsku stranicu proizvoda

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quicklyJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvoda

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..Još recenzija o ovom proizvodu (12)Pregledajte internetsku stranicu proizvoda

Large Deluxe Decking PlanterLovely well made planter.Još recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvoda

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding companyJoš recenzija o ovom proizvodu (31)Pregledajte internetsku stranicu proizvoda

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?