Despite problems with Royal Mails delivery, Xmas Direct managed to get the lights to me with great customer service
Xmas Direct
XmasDirect
3 years ago
Thank you for taking the time to leave us a review. We're so pleased to hear your items arrived with you quickly.
Recenzije proizvoda
Datum kupovine: 09/10/2022
0
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WR
William Rogerson
Provjerio Feefo
4 years ago
Što William Rogerson misli o društvu XmasDirect:
Excellent service. Very pleased.
Xmas Direct
XmasDirect
4 years ago
Thank you for the fantastic feedback!
Datum kupovine: 05/10/2022
0
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BE
BRIAN ELLIS
Provjerio Feefo
Wrexham
4 years ago
Što BRIAN ELLIS misli o društvu XmasDirect:
Brilliant service even to the point they phoned me to see if I’d made a mistake with my order which I had. Lovely lady sorted things out even organised the refund, very far and few the companies that...
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Xmas Direct
XmasDirect
4 years ago
Thank you for taking the time to leave us such great feedback Brian. We are so glad we could sort your order out for you and to hear that it arrived with you so quickly. Best Wishes, Rachael.
Shoddy. Beware shoppers beware. Listen to the other reviews nefore you secede to buy.
Xmas Direct
XmasDirect
4 years ago
Hello Jane, thank you for taking the time to leave us a review. As per our email correspondence we can only offer a collection or paid return in cases where the item is faulty. We fully appreciate you are unhappy with the garland but we cannot agree that the garland doesn't represent a true likeness to the picture online as all of our garland pictures are taken by our in-house photographer. All of our garlands will come in packed condition and do require some time spent to fluff out the branches to achieve your desired results. The photo you attached to this review is of a small section at the end of the garland and does not appear to be fluffed. You are certainly welcome to return both the garlands to us and we will refund you the cost of the garland and your original postage.
Fantastic service , and such a wide choice of goods .
Customer service very good .
Our last outdoor lights were on for 3 or 4 hours per day from November until Easter 2 years running , until they...
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Xmas Direct
XmasDirect
4 years ago
Thank you for taking the time to leave us such a lovely review. We are very happy to hear your last set of lights lasted you so long. Best Wishes, Rachael.
Datum kupovine: 12/09/2022
0
Podjeli
JB
Josephine Benfield
Provjerio Feefo
Walsall
4 years ago
Što Josephine Benfield misli o društvu XmasDirect:
This is the third time I've bought lights from Xmas Direct and each time I have been delighted with the service, delivery and the quality of the lights. Thank you.
Xmas Direct
XmasDirect
4 years ago
Thank you for the fantastic review. We are so pleased to hear you are happy with our service and products. Best Wishes, Rachael.
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