Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Wotif Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/wotif-australia | Feefo

Prikaz 101,308 recenzije/a

Potrošač od povjerenja

11 years ago

Like the new look WOTIF website. A lot more user friendly.

Potrošač od povjerenja

11 years ago

I had tried 4 hotels that said they had rooms available. Even though I actioned the…

I had tried 4 hotels that said they had rooms available. Even though I actioned the request straight away the sale would not go through. I was constantly being told the rooms were not available past...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We’re sorry to hear our site was experiencing a technical issue during your booking. We’ll share your feedback with our site team to investigate.

Potrošač od povjerenja

11 years ago

Easy, no-fuss, free cancellation bookings. What more could one ask for? Thanks wotif!

Potrošač od povjerenja

11 years ago

I put in 1 adult and 3 children..it gave me my options for Belmercer and I…

I put in 1 adult and 3 children..it gave me my options for Belmercer and I chose Family room. When it came to pay it only had 1 adult...I added in comments that I hoped it had room for all as its...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We're sorry to hear about the experience you had booking online and understand how frustrating it can be when something goes wrong with a booking. If you need further support with your booking, please get in touch with our customer support team at https://www.wotif.com/service/ so we can assist.

Potrošač od povjerenja

11 years ago

I think you need to mention tax invoice again clearer on the bookings.

Potrošač od povjerenja

11 years ago

I don't like the new layout, it's harder to compare accommodation.

Potrošač od povjerenja

11 years ago

The options are a bit harder to sort through, it doesnt seem to be as…

The options are a bit harder to sort through, it doesnt seem to be as clear as it used to be in the table but i still found the experience easy.

Potrošač od povjerenja

11 years ago

Don't like the change to the website. Prefer the old format where you could see…

Don't like the change to the website. Prefer the old format where you could see all options grouped by star rating. It was much more efficient and easy to use. Now when calling Wotif, everyone...

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Potrošač od povjerenja

11 years ago

New website devoid of the customer experience. Prior website clear /simple. New website gimmicky /…

New website devoid of the customer experience. Prior website clear /simple. New website gimmicky / tabloid style. Not what a search engine is all about. Its enough for me to start using other...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.

Potrošač od povjerenja

11 years ago

Initially I found the new website a little confusing and booked accommodation using a different…

Initially I found the new website a little confusing and booked accommodation using a different provider. Gave it another go, when I had more time, and managed to navigate around it easily.

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