Thank you for your review.
I am sorry you are unhappy with your order.
It can take a couple of weeks to get the garment to the US from the UK especially when they have to go through customs.
We look forward to assisting you in the future.
Kind regards
Jackie
Customer Services
Reliable service considering that it's an overseas purchase and a busy holiday season.
WoolOvers CS
WoolOvers
1 year ago
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
Recenzije proizvoda
Datum kupovine: 10/12/2024
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Quick to get back to my emailed questions
WoolOvers CS
WoolOvers
1 year ago
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
I was worried that this wouldn't arrive before Christmas since it was coming from overseas and it was only a couple of weeks before Christmas when I place my order. I was pleasantly surprised that it...
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WoolOvers CS
WoolOvers
1 year ago
Dear Susan
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
Recenzije proizvoda
Datum kupovine: 04/12/2024
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
I gave it as a gift that didn't arrive until the day after Christmas. It looked lovely, but I would have appreciated tracking information with the item being shipped from England.
WoolOvers CS
WoolOvers
1 year ago
We are so grateful for your review.
I am sorry your item did not arrive until after Christmas.
Thanks for sharing your thoughts with us and we look forward to assisting you in the future.
Kind regards
Jackie
Customer Services
They make gorgeous sweaters and I trust them to deliver on quality. I discovered them two years ago and have recommended them to others for well made sweaters that will last.
WoolOvers CS
WoolOvers
1 year ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recenzije proizvoda
WoolOvers CS
WoolOvers
1 year ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
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Pogledaj sve fotografije i videozapise (1)
WoolOvers CS
WoolOvers
1 year ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Datum kupovine: 11/12/2024
0
Podjeli
JO
Joseph
Provjerio Feefo
Los Angeles
1 year ago
Što Joseph misli o društvu WoolOvers:
Fact, fair price
WoolOvers CS
WoolOvers
1 year ago
Good afternoon Joseph,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recenzije proizvoda
WoolOvers CS
WoolOvers
1 year ago
Good afternoon Joseph,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
WoolOvers CS
WoolOvers
1 year ago
Good afternoon Joseph,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Datum kupovine: 11/12/2024
0
Podjeli
SS
Salle ann s
Provjerio Feefo
Christiansburg
1 year ago
WoolOvers CS
WoolOvers
1 year ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recenzije proizvoda
WoolOvers CS
WoolOvers
1 year ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good afternoon Coleen,
Thank you for your review, we are sorry for the issues with your order and how this was dealt with, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Recenzije proizvoda
WoolOvers CS
WoolOvers
1 year ago
Good afternoon Coleen,
Thank you for your feedback, we are sorry for this issue, I have added a discount code of 20% on to your order, and you will receive a refund for this within the next 2-5 days,, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
WoolOvers CS
WoolOvers
1 year ago
Good afternoon Coleen,
Thank you for your feedback, we are sorry for this issue, I have added a discount code of 20% on to your order, and you will receive a refund for this within the next 2-5 days,, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Datum kupovine: 11/12/2024
0
Podjeli
MA
Mary
Provjerio Feefo
1 year ago
WoolOvers CS
WoolOvers
1 year ago
Dear Mary
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.