I had some questions about the return/exchange policy so I called customer service. The rep was very friendly and the call was answered quite quickly.
WoolOvers CS
WoolOvers
1 year ago
Good Afternoon
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
Good Afternoon
Thank you for your review
I am sorry to hear you have issues with the garment.
You are welcome to send it back for inspection.
Kind regards
Jackie
Customer Services
Recenzije proizvoda
Datum kupovine: 13/12/2024
0
Podjeli
L
L
Provjerio Feefo
1 year ago
WoolOvers CS
WoolOvers
1 year ago
Good Afternoon
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
Recenzije proizvoda
Datum kupovine: 13/12/2024
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Arrived in a timely manner
WoolOvers CS
WoolOvers
1 year ago
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
Recenzije proizvoda
Datum kupovine: 06/12/2024
0
Podjeli
WE
Wendy
Provjerio Feefo
1 year ago
WoolOvers CS
WoolOvers
1 year ago
Dear Wendy
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
We live in the US, it was nice to know we could return these without it being too expensive if they didn’t fit.
WoolOvers CS
WoolOvers
1 year ago
Dear Amanda
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
easy to order, well packaged. It took about 6 days longer than originally promised. so order early
WoolOvers CS
WoolOvers
1 year ago
Dear Lisa
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
Recenzije proizvoda
Datum kupovine: 12/12/2024
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
WoolOvers CS
WoolOvers
1 year ago
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
Recenzije proizvoda
Datum kupovine: 05/12/2024
0
Podjeli
CA
Carol
Provjerio Feefo
Nampa, Idaho
1 year ago
Što Carol misli o društvu WoolOvers:
It arrived before Christmas, no problems.
WoolOvers CS
WoolOvers
1 year ago
Good evening Carol,
Thank you for your positive feedback, we appreciate the time taken to leave a review.
Kind regards,
Clare
Recenzije proizvoda
WoolOvers CS
WoolOvers
1 year ago
Good evening Carol,
Thank you for your positive feedback, we appreciate the time taken to leave a review.
Kind regards,
Clare
It has not been delivered yet. It left you on 11th Dec but has not yet been delivered to the address in Memphis USA
WoolOvers CS
WoolOvers
1 year ago
Good afternoon,
Thank you for your review, we are sorry for the delay with your order, there have been delays with the courier services, due to the time of year, upon checking your order, this was sent to the wrong location and has been rerouted with USPS, this was 08 January and should be delivered within the next 3-5 days, we are sorry for the delay and inconvenience, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recenzije proizvoda
WoolOvers CS
WoolOvers
1 year ago
Good morning/afternoon,
Thank you for your feedback, we are sorry for the delay, please see the first reply, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.