Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Wood Floor Warehouse Recenzije

https://www.woodfloorwarehouse.co.uk

IZVRSNA

Specialists in wood flooring since 2001 we stock a big range of solids, laminate floors, engineered wood flooring and more.

Usluga

4.4

Proizvod

4.6

ocjena tijekom prošle godine

Prikaz 2,960 recenzije/a

Customer

7 years ago

Što Customer misli o društvu Wood Floor Warehouse:

Great customer service at point of purchase, despite this I haven't made a purchase but they were super helpful

Datum kupovine: 12/02/2019

Customer

7 years ago

Što Customer misli o društvu Wood Floor Warehouse:

Fantastic service.

I still to date havent received the item.

Darren

Wood Floor Warehouse

7 years ago

I'm sorry the initial samples did not arrive. We think they may have become lost in the post. I believe that this has now been resolved and new samples received. As soon as we found out that the item was not received, new samples were sent right away.

If you feel that our service has indeed improved, we would very much appreciate receiving our feedback.

Customer

7 years ago

Thanks Darren. I received the samples the next day and also a phone call personally apologising. This was no fault of Wood Floor Warehouse but i wanted to highlight the issue with them Star rating is now 5.

Datum kupovine: 20/12/2018

Customer

Bristol city

7 years ago

Što Customer misli o društvu Wood Floor Warehouse:

Fantastic flooring!

Great! Love it!

Datum kupovine: 07/10/2018

Potrošač od povjerenja

7 years ago

Very fast delivery of samples, thank yu

Datum kupovine: 11/02/2019

Customer

7 years ago

Što Customer misli o društvu Wood Floor Warehouse:

The issue was the delivery since you pay while choosing a date and they deliver at 2 differents date, 1 day before and 1 day after but not the day they should. Except for that excellent material and...

Pročitajte više

Darren

Wood Floor Warehouse

7 years ago

Im sorry to hear that your delivery did not turn up on the arranged day.

We did book the couriers to deliver on the day you had requested, but unfortunately they did not perform well this time, despite being a high-quality courier.

I hope that this did not cause too much inconvenience.

Datum kupovine: 11/02/2019

Customer

7 years ago

Što Customer misli o društvu Wood Floor Warehouse:

Helpful, prompt service and after-sales advice by phone and email.

Datum kupovine: 02/01/2019

Potrošač od povjerenja

7 years ago

Darren

Wood Floor Warehouse

7 years ago

I'm sorry to hear that our service wasn't great this time. Is there anything that we can assist with to improve on this?

Darren

Datum kupovine: 21/12/2018

Potrošač od povjerenja

7 years ago

Very professional and helpful

Datum kupovine: 29/11/2018

Customer

7 years ago

Što Customer misli o društvu Wood Floor Warehouse:

excellent service

Datum kupovine: 21/01/2019

Potrošač od povjerenja

7 years ago

Helpful team

Great response to queries and requests, including technical issues.

Datum kupovine: 07/02/2019

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