Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za William Russell

Prikaz 1,631 recenzije/a

Member

9 years ago

Što Member misli o društvu William Russell:

In due time made the right choice.

I like that insurance works everywhere, all insurance cases are considered in a timely manner. I would gladly recommend all my friends who are interested in insurance for families and children.

Natalie Harris

William Russell

9 years ago

We are so pleased to hear that you are happy with the cover you have with us and would recommend us to your friends. Thanks for taking the time to leave your feedback, it is much appreciated.

Datum kupovine: 07/04/2017

Potrošač od povjerenja

9 years ago

The service at William Russell is exceptional: at every point of contact

Natalie Harris

William Russell

9 years ago

Thank you for your lovely comments and the excellent rating you've given us. We are very happy to have you as customer.

Datum kupovine: 20/04/2017

Member

Japan

9 years ago

Što Member misli o društvu William Russell:

Good service overall

I did not receive a quote after my original enquiry, but after phoning customer their support, I received fast and efficient assistance in creating a plan to suit my needs.

Natalie Harris

William Russell

9 years ago

Thank you for taking the time to leave your feedback, we welcome any comments. I can see there was a slight delay with your initial contact which I do apologise for. We are glad to see that, once resolved, you've been happy with the support and service you have received since. We are very happy to welcome you to William Russell and thanks again for your feedback.

Recenzije proizvoda

Datum kupovine: 25/05/2017

Potrošač od povjerenja

9 years ago

I wouldn't recommend because I NEVER do that concerning money. I am happy with the service

Natalie Harris

William Russell

9 years ago

Thank you for your 4* star rating and for taking the time to leave your comments. We are very pleased to hear you are happy with the service you have received so far.

Datum kupovine: 20/04/2017

Member

Kalomo Zambia

9 years ago

Što Member misli o društvu William Russell:

The first payment warning comes in good time, it might be an idea to send a second renewal warning.

Natalie Harris

William Russell

9 years ago

Thank you for taking the time to leave your comments. I've checked with our Life and Income team and they do usually send out renewal reminders 1 or 2 weeks prior to the due date. I'm sorry to say that on this occasion your reminder was not sent, I do sincerely apologise for this. Your feedback will help us to improve the service we provide and we will endeavour to make sure this does not happen again.

Datum kupovine: 01/06/2017

Member

9 years ago

Što Member misli o društvu William Russell:

Thank u .. renewal went very smooth ..

Renewing was very smooth. Thanks for all the early reminders

Natalie Harris

William Russell

9 years ago

We are very glad to hear you are happy with the service you've received. Thanks for your excellent rating and comments!

Datum kupovine: 22/04/2017

Member

9 years ago

Što Member misli o društvu William Russell:

Fully satisfied with the service

Responded immediately, provided full information very clear and detailed. Payment process went smooth as well

Natalie Harris

William Russell

9 years ago

Thank you for such positive feedback. We are delighted to welcome you to William Russell.

Datum kupovine: 15/06/2017

Member

9 years ago

Što Member misli o društvu William Russell:

Fast response

They respond quickly to querries.

Natalie Harris

William Russell

9 years ago

Thank you for leaving your positive comments and rating. We do appreciate this.

Datum kupovine: 25/04/2017

Member

9 years ago

Što Member misli o društvu William Russell:

Brokers make things easy when you don't have the time

Pacific Prime made the task of my insurance easy and effortless great customer service. I didn't have to deal with William Russell direct.

Natalie Harris

William Russell

9 years ago

Thank you for taking the time to leave your feedback.

Datum kupovine: 01/05/2017

Member

Lusaka, Zambia

9 years ago

Što Member misli o društvu William Russell:

UNPROFESSIONAL FUNDS PAYMENT HANDLING

Inconveniencing demands of small amounts of funds deducted by the banks in the process of the Telegraphic Transfer of the funds and your refusal to release the policy due to the fact that around 1%...

Pročitajte više

Natalie Harris

William Russell

9 years ago

Thank you for taking the time to leave feedback, this is appreciated. I am sorry to hear about the issue you've had with your recent renewal. We will contact you today to discuss in more detail the issue you experienced. Your feedback will help us to improve our service.

Datum kupovine: 30/04/2017

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

William Russell Recenzije

ProtectionViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaOverall I am happy with the conditions of the life insurance policy that I purchased. Fortunately for me, no claim has yet been made by my family. This, however, means that I am not able to comment...Pročitajte više

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?