Wendy Wu Tours Recenzije

Thank you for taking the time to post your feedback following your recent tour. We were obviously very disappointed to hear you were not pleased with some aspects of your tour including the service you had received from your guide. We can appreciate that the service you received has caused you disappointment which is regretful, as we pride ourselves on customer satisfaction and enjoyment of our tours. This seems to be an isolated incident as previous comments about your guide have been positive including a member from your group. We have nonetheless passed your comments over to our China office for their review. Please note that some early starts are required as to avoid congestion in attraction areas; both traffic and tourist crowds. Please rest assured that your comments relating to the member of staff Connie at the Elite Flower Garden Hotel has been passed on the our China office who will in turn forward to the Hotel. We would like to take this opportunity to thank you for taking the time to inform us of your feedback as you help facilitate improvements for future customers. If you would like to discuss any further points please feel free to contact us directly at; Customer@wendywutours.co.uk Kind regards, Junior.

Very pleased you have enjoyed your great time in China with us and you have been provided the highest service by your guides. Delighted you have really enjoyed yourself and do hope that we are chosen for your next trip to Asia. Kind regards, Junior.

Thank you for taking the time to post your feedback after the completion of your tour. We were pleased to hear you enjoyed many aspects of your tour but acknowledge your comments relating to some elements of your tour which we are continuously improving. We hope to see you again in the not too distant future. Kind regards, Junior.