Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Wendy Wu Tours

Prikaz 5,432 recenzije/a

Hilary

Provjerio Feefo

NW England

3 years ago

Što Hilary misli o društvu Wendy Wu Tours:

Excellent customer service experience. I booked via phone as opposed to online as I had a few queries & requests that I felt would be better dealt with by a human rather than a computer.

Datum kupovine: 03/04/2023

Valerie

Provjerio Feefo

Bath

3 years ago

Što Valerie misli o društvu Wendy Wu Tours:

Disappointed and ripped off.

Having chosen to go with Wendy Wu, although it was dearer than Titan, we were horrified when we were told we would have to pay an extra £626.00 for flights from Heathrow. I enquired about flights...

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Datum kupovine: 29/03/2023

Susan

Provjerio Feefo

3 years ago

Što Susan misli o društvu Wendy Wu Tours:

Professional service made booking stress free.

My booking was handled quickly and professionally, the call handler was knowledgeable and looked at a number of flights so that I could compare flight times and costs .

Datum kupovine: 28/03/2023

Christine

Provjerio Feefo

3 years ago

Što Christine misli o društvu Wendy Wu Tours:

Extremely helpful and very reassuring regarding my worries

Extremely helpful. This was my first experience using Wendy Wu tours and all my questions were answered fully.

Datum kupovine: 24/03/2023

Potrošač od povjerenja

Provjerio Feefo

3 years ago

Early days, but so far so good

Datum kupovine: 16/03/2023

Julia

Provjerio Feefo

3 years ago

Što Julia misli o društvu Wendy Wu Tours:

Great booking experience

Just booked with Wendy Wu and found their advisors knowledgeable and friendly. Quick to answer the phones, no long waits and easy to book. There was a small discrepancy when the confirmation email...

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Datum kupovine: 22/03/2023

Verena

Provjerio Feefo

3 years ago

Što Verena misli o društvu Wendy Wu Tours:

Good booking experience

Natasha was the tour operator, contact was by telephone.. She listened carefully to my plans and devised a travel plan that suited me. She was patient and helpful. The follow up of a detailed...

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Datum kupovine: 22/03/2023

Brenda

Provjerio Feefo

3 years ago

Što Brenda misli o društvu Wendy Wu Tours:

1. When I telephoned the recorded message said £500 off autumn tours but when I enquired Oh not on the one to South Korea. 2. When I made initial enquiries was told just 2 spaces left. Second call...

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Jimmy McLean

Wendy Wu Tours

3 years ago

That's so disappointing to read, Brenda. We'll be in touch with you about this shortly.

Jimmy McLean

Wendy Wu Tours

3 years ago

Thanks for taking the time to speak to me about this. It was very much appreciated. Kind regards, Jimmy, Customer Service Manager

Datum kupovine: 14/03/2023

Gillian

Provjerio Feefo

3 years ago

Što Gillian misli o društvu Wendy Wu Tours:

Natasha was beyond helpful in planning our trip

Jimmy McLean

Wendy Wu Tours

3 years ago

That's great to hear, Natasha will be delighted! Thanks, Jimmy

Datum kupovine: 14/03/2023

Christine

Provjerio Feefo

3 years ago

Što Christine misli o društvu Wendy Wu Tours:

Overall, it was a very good booking experience

It was overall a good experience. I booked the holiday I wanted fairly quickly. The agent Alexia was friendly and helpful.. Only negative point was, 3 days before speaking to the agent, I'd completed...

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Jimmy McLean

Wendy Wu Tours

3 years ago

Sorry to hear that Christine, we'll check with our IT department to see what happened. Glad you got booked though and Alexia will be delighted to receive your feedback. Jimmy

Datum kupovine: 13/03/2023

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Wendy Wu Tours Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?