Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

WarmeHaus Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu WarmeHaus:

Quick delivery

Recenzije proizvoda

Datum kupovine: 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

Što Trusted Customer misli o društvu WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

Pročitajte više

Recenzije proizvoda

Datum kupovine: 05/02/2019

1

Potrošač od povjerenja

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Potrošač od povjerenja

7 years ago

Thank you for your acknowledgement.

Recenzije proizvoda

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Datum kupovine: 29/01/2019

0

Potrošač od povjerenja

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

Pročitajte više

Datum kupovine: 04/01/2019

1

Potrošač od povjerenja

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Datum kupovine: 27/12/2018

0

TC

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Recenzije proizvoda

Datum kupovine: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Što Trusted Customer misli o društvu WarmeHaus:

Great Product, great price

Datum kupovine: 20/12/2018

0

TC

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu WarmeHaus:

Good info

Recommended

Recenzije proizvoda

Datum kupovine: 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

Što Trusted Customer misli o društvu WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

Pročitajte više

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Recenzije proizvoda

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Datum kupovine: 10/12/2018

0

TC

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu WarmeHaus:

Excellent service

Superb quick service

Recenzije proizvoda

Datum kupovine: 10/12/2018

0

WarmeHaus Recenzije

Bergen 1800 x 500mm Straight Chrome Heated Towel RailJoš recenzija o ovom proizvodu (3)Pregledajte internetsku stranicu proizvodaNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailJoš recenzija o ovom proizvodu (4)Pregledajte internetsku stranicu proizvodaAll ready have.no more to say!!!

Bergen 700 x 450mm Straight Chrome Heated Towel RailJoš recenzija o ovom proizvodu (4)Pregledajte internetsku stranicu proizvodaOrdered online, speedy delivery excellent service.

Aarhus 1000 x 550mm Sand Grey Reversible Heated Towel RailJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaGood conversation with staff

Bismo 577 x 778mm White Wall Mounted 1500W Oil Filled Electric RadiatorJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaGood quality and seemed to do what is required once fault code sorted.

Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel RailJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaGood product and fast service delivery

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?