Very good with information prior to making bookings and considering options. Once booked a bit of a black hole. Having changed the details for the person travelling with me (my daughter had to cancel...
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Viva Holidays
Viva Holidays
10 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time in Prague and surely we will take your feedback on board regards to the hotel in Budapest.
Viva Holidays
Recenzije proizvoda
Datum kupovine: 30/09/2015
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 years ago
very personalised!
Recenzije proizvoda
Datum kupovine: 10/09/2015
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 years ago
good
Recenzije proizvoda
Datum kupovine: 02/09/2015
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 years ago
Excellent service - quick and great communication.
Booked our honeymoon through Viva Holidays and they were fab! Communication was excellent nothing was too much trouble. Thank you for all your help in creating our dream honeymoon.
Viva should assist planning transfer from hotel to train station in Rome and Train station to Hotel in Venice. Both stressful times because underground closed in Rome causes panic everywhere and came...
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Recenzije proizvoda
Datum kupovine: 25/09/2015
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 years ago
First class service would use again without a second thought.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
