Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Utility Point Recenzije

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Usluga

ocjena tijekom prošle godine

Prikaz 302 recenzije/a

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Utility Point:

Communicated well so far. Transfer not yet completed.

Trusted Customer

Bingley West Yorkshire

7 years ago

Što Trusted Customer misli o društvu Utility Point:

just did their job well

Potrošač od povjerenja

7 years ago

Just signed up and they seem okay to me. Helpful and knowledgeable.

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Utility Point:

So far the service has been excellent with regular updates informing me how the switch is going and what stages have been completed.

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Utility Point:

Answer the phone. Call back when requested. Send passwords when they are requested. Don't bother with drivel about your mission.

India

Utility Point

7 years ago

Hi Ian, thank you for your comment. We're sorry that your experience with us so far has resulted in us receiving a 1* review and we would like to resolve this for you. If you would like us to call you to discuss any concerns and queries, please advise this and we will request this for you. Thank you, Utility Point.

Potrošač od povjerenja

7 years ago

Excellent customer service and straightforward process

Straightforward and easy process to switch my utility supply with this company... all followed up with speedy documentation in the post and online. The customer service staff and point of contact on...

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Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Utility Point:

took a while to understand website

all went through easily. Getting tariff information could be easier

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Utility Point:

I have joined utility point about a week ago and I found their services excellent I phone them about a query about my tariff and they was very helpful to explain it to me and I did not have to wait...

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Potrošač od povjerenja

7 years ago

Sent 2 emails without reply once I set up my account. All I wanted was to change the DD date. Ended up having to call a week later as I still hadn't heard and still couldn't get thought to anyone. I...

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India

Utility Point

7 years ago

Hi there, thank you for your comment. We're sorry to hear this as this is not a good first encounter as you mention. We would like to advise that we have listened to our customers feedback and although the voicemail service proved popular with most customers, we understand this does not suit all. You will be able to call to speak to an adviser and now have the option to hold. Thank you, Utility Point.

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Utility Point:

Good

Good and easy to use

Niste primili poruku s pozivom za ostavljanje recenzije?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo