Very poor. Expensive, no communication, took 5 weeks to arrive and one book arrived without additional accessories.
Recenzije proizvoda
Sam Sheffield
Usborne
1 day ago
Dear Matthew,
Thank you for your message, we are sorry that you have been disappointed with your order delivery, the warehouse we use has undergone an update which has resulted in our orders being delayed. I have checked our incoming email and can see that you reported the wand missing and that one has been sent. I hope that this has now arrived and that the book is performing as expected. Please accept our apologies for the inconvenience this has caused.
Kind regards,
Samantha - The Usborne Team
0
Podjeli
MH
Michael Harthen
17 days ago
Datum kupovine: 23/04/2025
Recenzije proizvoda
0
Podjeli
KJ
Kelly Jo
Milton Keynes
22 days ago
Datum kupovine: 07/05/2025
Recenzije proizvoda
0
Podjeli
CB
Caterina Bernardi
24 days ago
Datum kupovine: 13/05/2025
Recenzije proizvoda
0
Podjeli
SK
Skoy
28 days ago
Datum kupovine: 23/05/2025
Recenzije proizvoda
0
Podjeli
Potrošač od povjerenja
1 month ago
Datum kupovine: 07/05/2025
I met an organiser, The Reading Rainbow, and they helped me select this book, they were very helpful
Sam Sheffield
Usborne
1 month ago
We're so pleased to hear that you had a great experience shopping with us and that you had assistance from an Independent Usborne Partner. With best wishes, The Usborne Team
We're so pleased you had a great experience shopping with us.
Recenzije proizvoda
Sam Sheffield
Usborne
1 month ago
Thank you for your feedback.
Sam Sheffield
Usborne
1 month ago
I am sorry to hear that you are still having problems with the title, would you like me to send another German as a replacement? Please can you email partner.support@usborne.co.uk FAO Jo.
I was guided by an Usborne Partner who clearly loved the Wind-up collection. She was patient with us while we tried to decide which one to choose & very knowledgeable.
Sam Sheffield
Usborne
1 month ago
We're so pleased that you had a great experience shopping with us.
Recenzije proizvoda
Sam Sheffield
Usborne
1 month ago
Thank you for your comments regarding Poppy and Sam's Wind-Up Train Book.
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.