Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Universal Fans Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 1,993 recenzije/a

Luke Dummett

Provjerio Feefo

AUS

8 months ago

Što Luke Dummett misli o društvu Universal Fans:

I’m a fan

Buying through the website was easy. Delivery was prompt and advised prior to arrival.

Recenzije proizvoda

Datum kupovine: 18/11/2025

Paul Falzon

Provjerio Feefo

8 months ago

Što Paul Falzon misli o društvu Universal Fans:

ok but very slow responses

Product

Universal Fans

8 months ago

Thank you for taking the time to leave a review. We’re sorry to hear that you felt our response times were slower than expected. After reviewing your order history, we can see our team replied promptly at each stage and worked to arrange your exchange and refund as quickly as possible. However, we appreciate your feedback and will continue to refine our processes to ensure communication feels smoother and more seamless. If there’s anything further we can assist with, please feel free to reach out.

Recenzije proizvoda

Product

Universal Fans

8 months ago

Thank you for your feedback. We’re glad to hear the fan itself meets your expectations, but we’re sorry the warehouse experience fell short. Our records show the box was received already opened, but the internal inspection confirmed all contents were intact and suitable to be returned to stock. We understand this caused frustration, and we appreciate you bringing it to our attention so we can address it internally and improve future customer experiences.

Datum kupovine: 11/11/2025

Annette H

Provjerio Feefo

AUS

8 months ago

Što Annette H misli o društvu Universal Fans:

Love the fans, great service!

Universal Fans were very helpful with our purchase. We were supplied with excellent information on the website and any further questions we had were answered by the staff.

Recenzije proizvoda

Datum kupovine: 04/11/2025

paul H

Provjerio Feefo

AUS

8 months ago

Što paul H misli o društvu Universal Fans:

Great service Great price

Fantastic service. The price quoted was really good compared to other suppliers. Postage was very reasonable and the fan arrived safely and really quickly. I was able to track my package for peace of...

Pročitajte više

Recenzije proizvoda

Datum kupovine: 12/05/2025

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Knowledgeable. Spoke on phone then went and picked up fan, the face plate alternative could not be found anywhere. We waited over a week for one to be sent.

Product

Universal Fans

8 months ago

Thank you for your feedback. We’re glad to hear you found our team knowledgeable, and we appreciate your patience while we located the fascia for your fan. We understand the delay was longer than expected, and we apologise for the inconvenience caused. If there’s anything further we can assist you with, we’re always here to help. We’re of course glad to hear you found our team knowledgeable and were able to pick up your fan on the day.

Recenzije proizvoda

Product

Universal Fans

8 months ago

Thank you for taking the time to leave a review. We're sorry to hear you're finding the fan noisy, as that’s certainly not expected for this model. We’d really like the opportunity to assess this for you under warranty. Please reach out to us so we can help: https://universalfans.com.au/contact-us/

Potrošač od povjerenja

8 months ago

Thank you for your response. We would like to have the fan assessed please.

Datum kupovine: 12/11/2025

Charlie Carrubba

Provjerio Feefo

8 months ago

Što Charlie Carrubba misli o društvu Universal Fans:

Great customer service

Very happy with the service provided

Recenzije proizvoda

Datum kupovine: 11/11/2025

Matthew

Provjerio Feefo

AUS

8 months ago

Što Matthew misli o društvu Universal Fans:

Fantastic fast service, received item next day. Very well securely packaged.

Recenzije proizvoda

Datum kupovine: 11/11/2025

Potrošač od povjerenja

Provjerio Feefo

8 months ago

I received the best customer service from the team at Universal. This is the second time I have fitted a house out with fans from there and I won’t look anywhere else. I have recommended them to all...

Pročitajte više

Recenzije proizvoda

Datum kupovine: 05/11/2025

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Fan purchase.

Easy on-line purchase. Prompt delivery. Well packed.

Recenzije proizvoda

Datum kupovine: 01/10/2025

Potrošač od povjerenja

Provjerio Feefo

9 months ago

Happy with Fan purchase

Very helpful staff, who were knowledgeable about the product and its functionality.

Recenzije proizvoda

Datum kupovine: 29/09/2025

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Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

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Fanco Eco Style DC Ceiling Fan with LED Light - White with Beechwood Blades 60Još recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaSleek, simple and quiet operation with plenty of different modes to suit the space and various weather. I’m a “fan”!

Polyaire Derby 150 Ceiling Exhaust FanJoš recenzija o ovom proizvodu (9)Pregledajte internetsku stranicu proizvodaIt was really easy to install when I needed to replace an old fan that had stopped working. The box contained everything and it was a simple swap out.

Fanco Dynamic - Ceiling Wall Exhaust Fan - 280m3 hr - 150mm Duct - Square - WhiteJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaIt is extremely noisy. I would never have purchased if I knew.

Fanco Metro Boost 250 - Exhaust Fan - 400m3 hr - 150mm Duct - Square - CCT LED - WhiteJoš recenzija o ovom proizvodu (3)Pregledajte internetsku stranicu proizvodaVery quite fan and easy to install

Sub Floor Ventilation Kit with Premium TT Silent and Two Intakes 200mm - Up to 200m3Još recenzija o ovom proizvodu (3)Pregledajte internetsku stranicu proizvoda

Fanco Eco Silent DC Ceiling Fan with Wall Control and Remote - White 48Još recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaSimple installation. Looks good. Efficient operation. Very quite operation. Would buy again.

Fanco Horizon 2 2 DC - 52 (132cm) - White (M) - White (B) - CCT LEDJoš recenzija o ovom proizvodu (10)Pregledajte internetsku stranicu proizvodaVery happy with this fan. It’s quiet, looks smart and has the functionality we required.

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?