Great sales service. Answered all my questions. Purchased a fan on line and it was delivered within 48 hours (at a time when other suppliers were taking weeks to deliver products.
Complained about not having a certain part, another was sent immediately which brought to my immediate notice that the "missing" part was already in my possession! My mistake and my apologies. The...
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Recenzije proizvoda
Datum kupovine: 06/12/2021
0
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Potrošač od povjerenja
Provjerio Feefo
4 years ago
Good range and knowledgeable staff with a great display at Oakleigh
Recenzije proizvoda
Datum kupovine: 08/12/2021
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PJ
Peter Johnson
Provjerio Feefo
4 years ago
Što Peter Johnson misli o društvu Universal Fans:
good prompt service and delivery
Recenzije proizvoda
Datum kupovine: 10/12/2021
0
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PD
Peter Matthews Design
Provjerio Feefo
4 years ago
Što Peter Matthews Design misli o društvu Universal Fans:
Universal Fans staff are dedicated fan experts with the largest range of fans so I got the best solution and fan for my project in one place with confidence.
Recenzije proizvoda
Datum kupovine: 10/12/2021
0
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EE
EMUU Electrical
Provjerio Feefo
Aldinga Beach SA
4 years ago
Što EMUU Electrical misli o društvu Universal Fans:
We received the correct fan, as advertised in very quick time. 😀. All paperwork was relevant and easy to understand. All in all a very positive experience
Recenzije proizvoda
Datum kupovine: 06/12/2021
0
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MC
Michael Ceckiewicz
Provjerio Feefo
Moorabbin
4 years ago
Što Michael Ceckiewicz misli o društvu Universal Fans:
We thought the delivery was very poor, it was mostly to do with your secondary delivery contractor, ie it sat in the warehouse for 5 days and therefore I had to cancel our electrician for...
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Customer Service
Universal Fans
4 years ago
Hi there,
Thanks for taking your time to share your experience with us, and it’s lovely to hear you were happy with our service.
We understand your frustration about delivery times, and we also appreciate your understanding as the shipping process goes beyond our scope. Nonetheless, we care about you as a customer and were quick to respond to all your concerns.
Please get in touch with us if you have any other concern, we’re happy to assist you.
Regards,
The team at Universal Fans
Recenzije proizvoda
Customer Service
Universal Fans
4 years ago
Hi there,
Hi there,
Thanks for sharing your feedback with us.
We’ve not received feedback like yours before around blade material for the Fanco Eco Silent, and have sold hundreds of units to date being one of our best sellers! Nevertheless, we’re more than happy to pass on your feedback to our website developer so we can improve the content on our website.
Regards,
The team at Universal Fans
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Customer Service
Universal Fans
4 years ago
Hi there,
Thanks for sharing your feedback with us.
It sounds like your fans are not working properly, the great news is that you have several options for getting that resolved, please get in touch with us so we can assist and hopefully get the fans working as you expected!
Regards,
The team at Universal Fans
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