product so fast so good, but overcharge (delivery cost)
Vanessa
Universal Fans
3 years ago
Hi there,
Sincere apologies with the overcharge.
It was an innocent oversight by the consultant, due to the order amendment, in which case they neglected to mark the order with free shipping. The customer Service team has already taken steps to refund the shipping value and they’ll be in touch via email with you. Alternatively, please get in touch with us at https://www.universalfans.com.au/contact-us/
Regards,
The team at Universal Fans
Datum kupovine: 21/10/2022
0
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JB
Jamie Banks
Provjerio Feefo
Brisbane
3 years ago
Što Jamie Banks misli o društvu Universal Fans:
delivered good product on time, thanks
Recenzije proizvoda
Datum kupovine: 04/11/2022
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Their showroom holds a great variety of products to choose from. Also their service was excellent and advice on which products to use for my project was made a lot easier.
I found the service team extremely helpful and their actions after order are great
Recenzije proizvoda
Datum kupovine: 31/10/2022
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GR
George Ristevski
Provjerio Feefo
3 years ago
Što George Ristevski misli o društvu Universal Fans:
Great advice over the phone my house was sized up and a product recommended the gentlman I spoke to was very knowledgeable and it was shipped and had arrived in 2 days Fantastic!!!
Recenzije proizvoda
Datum kupovine: 25/10/2022
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
So happy, its nice to be not wind blown just refreshing circulating air
They were way more helpful than I would have expected. I had problems with a product (my fault for the damage, not a warranty failure or anything) and the team at Universal Fans really did their best...
Amazing service! Kate was so great in helping me to decide on which fans to pick, and was spot on! My electrician was super happy because they were a straightforward install too! My fans look...
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
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Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.