Had a warranty claim and they have just put me on to the manufacturer’s instead of dealing with the problem for me.
I am now being stuff around with company wanting to change parts to try and remedy...
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Vanessa
Universal Fans
2 years ago
Thanks for your feedback. The manufacturer warranty is entirely optional as advised to our customers, given they can attend in home with an appointed electrician and at no cost to the customer.
Of course, we’re always happy to offer a direct replacement, if preferred. Regarding the warranty itself, manufacturers as well as ourselves, want to be as environmentally responsible as possible depending on the issue at hand it may be just a part replacement and there would be no point replacing an entire fan if the issue can be resolved with this. If you require any assistance with your warranty claim, please let us know.
Recenzije proizvoda
Vanessa
Universal Fans
2 years ago
Thanks for your feedback. The manufacturer warranty is entirely optional as advised to our customers, given they can attend in home with an appointed electrician and at no cost to the customer. Of course, we’re always happy to offer a direct replacement, if preferred.
I installed two fans recently, 52 inch and 60 inch. I just wish I had done it years ago. They look great and are very effective. My older double brick house with 10 foot ceilings and no air...
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Datum kupovine: 27/12/2023
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Leo Kyriakopoulos
Provjerio Feefo
Clayton
2 years ago
Što Leo Kyriakopoulos misli o društvu Universal Fans:
Exceptionally great service from Peter in the showroom who had the time and patience to show us and explain the different types of fans that was needed for our rooms. The fans are very silent and the...
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.