Delivery was timely and I got what I ordered. I would use them again
Recenzije proizvoda
Customer Service
Universal Fans
7 years ago
Hi, thanks for reviewing us, it’s lovely to hear your order arrived on time. Regarding the noise, it’s difficult to say whether your fan is operating correctly or not based on your comments alone. Although the Eco Silent should operate very quietly, people have different levels of sensitivity to noise. However, we would like to look into this for you because in some cases a noisy fan may indicate a fault. You can contact our warranty team by emailing service@universalfans.com.au . We just need a bit more detail about the noise your experiencing (volume, type of noise, etc). Thanks again and we look forward to hearing from you.
Datum kupovine: 05/02/2019
0
Podjeli
CB
Christine Bartle
Provjerio Feefo
WANTIRNA SOUTH
7 years ago
Što Christine Bartle misli o društvu Universal Fans:
I unfortunately ordered the wrong size of fan, but didn’t realise this until I opened the box and saw the physical size of the blades.
The tradesman was at my house ready to fit the unit so I phoned...
Pročitajte više
Customer Service
Universal Fans
7 years ago
Hi, thanks for your feedback and we’re sorry that you’re unhappy with our returns policy. However, in order to guarantee all of our customers a brand new product, we cannot accept the return of open boxes for change of mind returns. All of our customers receive a confirmation email which gives them the opportunity to review and make any necessary changes to their order prior to dispatch. Even after the order is sent, we can exchange the order provided that the box is not opened and we receive the request within the timeframe outline on our website: https://www.universalfans.com.au/return-policy/ . Although we’re sorry to lose your business, we need to apply this policy fairly to everyone. If we can be of further assistance to you please email service@universalfans.com.au
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.