Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Eco Wizard Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 265 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

3 months ago

Helpful once the problem was identified

ECO Wizard

Eco Wizard

2 months ago

Thank you very much for the outstanding 5 star review! We are thrilled to hear that we resolved the issue on your order. We look forward to your future orders!

Potrošač od povjerenja

Provjerio Feefo

3 months ago

No servuce recvd

ECO Wizard

Eco Wizard

3 months ago

Thank you for the review. We processed this order for you on Thursday 9th April and it was shipped on a standard delivery, arriving on 13th April. Since then, we have not received any contact from you about the product or order, so do not believe this review to be a fair representation of our service. Please let us know if there is anything we can help with. Thank you, Ted @ EcoWizard

Rob Sparks

Provjerio Feefo

GBR

3 months ago

Što Rob Sparks misli o društvu Eco Wizard:

Awesome company with faultless service

Faultless service, they went above and beyond to ensure that I had the best solution to my needs. What could have been a disaster following the collapse of GivEnergy these guys (my contact was Ted)...

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ECO Wizard

Eco Wizard

2 months ago

Thank you for the amazing 5-star review! We are delighted to hear that your order issue was resolved and that Ted was able to provide such an excellent service! We look forward to your future orders!

Potrošač od povjerenja

Provjerio Feefo

3 months ago

Very poor experience – would not recommend.

The item arrived the next day, which was great. However, when the electrician came to install it on Saturday, we discovered that essential parts were missing, including the junction box and internal...

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ECO Wizard

Eco Wizard

3 months ago

Thank you for the review. We are sorry to hear that you have been experiencing problems with your order. We purchase these units directly from the manufacturer, so all the required parts should have been included. We feel this review is unfair, as we never received any contact from you stating that the units was missing parts, so were unable to resolve this for you. Had we known, we could have liaised with Ohme to arrange this for you. We were able to match the price, but the supplier you bought from were offering an extra discount for first time buyers, which we cannot match as part of our terms and conditions. We also state that our Price Match Promise is always at our discretion. We are also uncertain whether the website you bought from are registered Ohme resellers, which we are. We apologise if this was not made clear to you through contact. Please let us know if we can be of any assistance going forward. Thank you, Ted @ Wizard

Potrošač od povjerenja

Provjerio Feefo

3 months ago

Very fast delivery

ECO Wizard

Eco Wizard

2 months ago

Thank you for the great review! Please do let us know if we can provide any assistance or support @ sales@ecowizard.co.uk and we'll be happy to help!

Potrošač od povjerenja

Provjerio Feefo

3 months ago

Quick and convenient

ECO Wizard

Eco Wizard

2 months ago

Thank you for the amazing 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!

Sandra Millward

Provjerio Feefo

GBR

3 months ago

Što Sandra Millward misli o društvu Eco Wizard:

Easy to get hold of customer service and answered all my queries

ECO Wizard

Eco Wizard

2 months ago

Thank you very much for the outstanding 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Potrošač od povjerenja

Provjerio Feefo

4 months ago

Great company and charger

Customer service was perfect and very accommodating. Replies to my emails were extremely fast, helpful and friendly. Totally recommend.

Andrew Rayner

Provjerio Feefo

4 months ago

Što Andrew Rayner misli o društvu Eco Wizard:

Delivery was prompt.

Tauqir Chaudhry

Provjerio Feefo

GBR

4 months ago

Što Tauqir Chaudhry misli o društvu Eco Wizard:

I like it

Excellent and cooperative service

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

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