Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Travelsoon Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/travelsoon | Feefo

Prikaz 621 recenzije/a

Potrošač od povjerenja

6 years ago

Datum kupovine: 07/05/2019

Never again.....

Horrendous experience from start to finish. Pushy insincere surly staff on the telephone. After booking being told the holiday I had booked was no longer available and pushed into an inferior...

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Joanne

Travelsoon

6 years ago

Thank you for your feedback. We are sorry to hear your booking experience was not as it should be, it is never our intention to have unhappy customers, if you could send your comments over to customercare@travelsoon.com our team can look into this further for you. Regards Joanne

Pogledajte cijelu recenziju potrošača

Miss Tanya Shenille

6 years ago

Datum kupovine: 01/05/2019

Što Miss Tanya Shenille misli o društvu Travelsoon:

Total rip off

On my recent trip abroad I felt as if the travel agent booked my holiday in the worst place possible there was no wifi in hotel, food was terrible as well as the hygiene if the hotel, they did not...

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Joanne

Travelsoon

6 years ago

Dear Miss Shenille, We are sorry to hear your holiday wasn't as expected. If you would like to send your comments over to customercare@travelsoon.com our team can look into your comments in more details. Regards Joanne

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Mr Neil MAcPHerson

6 years ago

Datum kupovine: 06/05/2019

Što Mr Neil MAcPHerson misli o društvu Travelsoon:

1st class. Only 2nd time I have booked through yourselves but wont be going anywhere else now. Asked for Dean Nyman who again dealt with what I required superbly. Many Thanks

Joanne

Travelsoon

6 years ago

Hi Neil, Thank you so much for your feedback, we look forward to helping you again with future holidays and i will pass your comments on to Dean. Regards Algina

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Mr kevin bradshaw

6 years ago

Datum kupovine: 15/05/2019

Što Mr kevin bradshaw misli o društvu Travelsoon:

at the moment great let you know more when I get back

Joanne

Travelsoon

6 years ago

Hi Kevin, Thank you for your feedback, we appreciate you taking the time to write in your review. Enjoy your holiday Regards Algina

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Mr Paul Meredith

Manchester

6 years ago

Datum kupovine: 30/05/2019

Što Mr Paul Meredith misli o društvu Travelsoon:

Used this company before no problems.

Kind and understanding of my needs and requirements.the sales agent Angel was wonderful .So helpful..

Joanne

Travelsoon

6 years ago

Hi, Thank you so much for writing your review, it's nice to hear positive feedback i will pass your comments on to Angel. Regards Algina

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Miss Andrea Cifrova

6 years ago

Datum kupovine: 05/05/2019

Što Miss Andrea Cifrova misli o društvu Travelsoon:

Servis not really good from the admin, tricky information.

Joanne

Travelsoon

6 years ago

Thank you for taking the time to give us your feedback and sorry to hear you were not happy with our admin, it is never our intention to have any unhappy customer's and we apologise for this. Would you mind emailing customercare@travelsoon.com to explain the tricky information part of your review comment to allow us to improve this for future customers. Regards

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Potrošač od povjerenja

6 years ago

Datum kupovine: 20/05/2019

Very helpfull

Answered any questions I had regards booking tickets etc, phone staff are polite and they ring back when they say they will ..

Joanne

Travelsoon

6 years ago

Hi, Thank you for sending in your review, we appreciate your positive feedback. Regards Algina

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Potrošač od povjerenja

6 years ago

Datum kupovine: 22/05/2019

Don't use their insurance and very rude staff don't return calls

To start with good then went bad do not use

Joanne

Travelsoon

6 years ago

Thankyou for your feedback, we are sorry that you felt our agents spoke to you in a rude manner, this will be investigated as is not the kind of service we are used to giving or what you should expect. Regarding Travel Insurance we don't offer this to our customers as it is something that we don't sell. I can see that our agents tried to contact you on the 04.06 but unfortunately did not get a response from yourself to discuss this further. if you wish to discuss further please email over to our customer care team on customercare@travelsoon.com Regards Joanne

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Mrs Elaine Kenyon

6 years ago

Datum kupovine: 20/05/2019

Što Mrs Elaine Kenyon misli o društvu Travelsoon:

Very helpful

Joanne

Travelsoon

6 years ago

Hi Elaine, Thank you for writing in your review, we appreciate your feedback Regards Algina

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Mrs Lynn Burrows Davies

6 years ago

Datum kupovine: 15/05/2019

Što Mrs Lynn Burrows Davies misli o društvu Travelsoon:

Excellent service

Really helpful booking staff, didnt mind answering many questions and coukdnt have been more helpful

Joanne

Travelsoon

6 years ago

Hi Lynn, Thank you for your feedback it is always nice to get positive responses , we appreciate the time you took to write in your review Regards Algina

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O Travelsoon

Travelsoon.com is a trading name of Travelbugz Ltd. We boast some of the finest travel trained staff, offering specialist knowledge in destinations and so much more. Trading since 2003, Travelbugz Ltd has established great buying power with its many suppliers via different brands and we are able to offer a huge range and choice of holiday at the best possible prices. Why Stress – Call us now and we’ll do the rest! As a member of ABTA your booking is protected by the UK’s leading authorities. ATOL is also used to protect our holidays, please speak to your agent to see if this applies to your booking.

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07712600963 or Admin Number 0844 482 3095

Travelbugz Ltd, Unit E3, Seedbed Centre Davidsons Way, Romford, Romford, RM7 0AZ, United Kingdom

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