Društvo TravelPlanners više nije aktivan korisnik stranice Feefo
Prikaz 4,339 recenzije/a
MP
Maxine Powell
6 years ago
Što Maxine Powell misli o društvu TravelPlanners:
Family holiday to 3 destinations
Paul at travelplanners helped my family to book a 3 centre holiday which we all enjoyed. I would recommend Travelplanners to my friends and family.
Paula
TravelPlanners
6 years ago
Thank you for the five star review Maxine! We are glad to hear your whole family enjoyed your holiday and you would recommend TravelPlanners to friends and family. Paul can't wait to help you book your next trip! Thanks again, Paula
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EM
Eleanor Mathie
6 years ago
Što Eleanor Mathie misli o društvu TravelPlanners:
Amazing customer service and prices
Excellent customer service all the way from quotations through. Also amazing value for money. Our villa was beautiful and people cannot believe what we paid for the holiday. We had an issue with the...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review Eleanor! We are happy to hear you found our customer service excellent from start to finish and our prices competitive. We are also delighted to hear you found our staff could swiftly resolve your car hire issue and arranged extra assistance to ensure you could enjoy your trip despite your back injury. TravelPlanners can't wait to assist you with any travel needs again in the future! Thanks again, Paula
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Potrošač od povjerenja
6 years ago
Lack of contact at weekends when needed All chargers not explained fully
Poor and slow when things go wrong Only contacts by email Like to take to someone on phone Had some problem still waiting feedback
Rebecca Askell
TravelPlanners
6 years ago
Thank you for your comments, I am dealing with your complaint and will of course call you once I have all the information from our Villas department, Kind regards, Rebecca Askell, Customers Relations
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KS
Kevin Summerscales
6 years ago
Što Kevin Summerscales misli o društvu TravelPlanners:
excellent service from the advisor. nothing was too much trouble, everything was explained in detail and all my questions were answer
Paula
TravelPlanners
6 years ago
Thank you for the five star review Kevin! We are happy to hear you found our service excellent and our staff explained everything in detail, as well as answering any of your travel questions. We are also glad to hear you found that nothing was too much trouble for our staff. TravelPlanners look forward to helping you book your next adventure! Thanks again, Paula
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LJ
Lisa Jones
6 years ago
Što Lisa Jones misli o društvu TravelPlanners:
First class service
Zak was really knowledgeable about the destination, was very friendly and worked hard to get me the holiday I wanted for my budget :)
Paula
TravelPlanners
6 years ago
Thank you for the five star review Lisa! We are glad to hear you found our staff friendly and that they could find you the holiday you wanted within your budget, as well as giving you lots of knowledge about the destination. Zak is looking forward to helping you book your next holiday! Thanks again, Paula
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MT
Matthew Turner
6 years ago
Što Matthew Turner misli o društvu TravelPlanners:
Florida villa
Original booking was taken however, the villa was double booked so left us waiting for a new property to be identified. The new property was fine however a bit stressful whilst it was being sorted....
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Lisa
TravelPlanners
6 years ago
Thank you for taking the time to leave feedback, I appreciate that this would have been a concern for you, however, in this situation we will always reprotect our customers in a property of the same or better standard. I am pleased that you found us professional and that you were happy with the villa that we booked. Kind Regards, Lisa Read - Customer Service Manager
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RA
Roy Appleby
6 years ago
Što Roy Appleby misli o društvu TravelPlanners:
Holiday communication
Efficient and Jordon was very pleasant.
Paula
TravelPlanners
6 years ago
Thank you for the five star review Roy! We are delighted to hear you found our service efficient and our staff friendly and informative. Jordan is looking forward to helping you book your next trip! Thanks again, Paula
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Potrošač od povjerenja
6 years ago
Excellent service throughout! I had several travel options and these were all expertly dealt with. I did make some changes and ended up with the multi destination holiday I wanted. Sarah was...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review! We are happy to hear you found our service excellent throughout and our staff could find you the holiday of your dreams by going above and beyond to accommodate your needs. We are also glad to hear you would recommend TravelPlanners to others. Sarah is looking forward to helping you book your next trip! Thanks again, Paula
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CS
Carol and Lauren Sinclair
Scotland
6 years ago
Što Carol and Lauren Sinclair misli o društvu TravelPlanners:
Lindsay superstar
Fantastic service from Lindsay. We posed her quite a few scenarios and she came up trumps.she was friendly and helpful. It is lovely to deal with someone with such a happy attitude to her work. My...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review Lauren! We are happy to hear you found our service fantastic and our staff friendly, helpful, positive. We are also glad to hear our staff could accommodate your needs and answer any questions. Lindsay can't wait to help you plan your next trip! Thanks again, Paula
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KK
Kelly Knowles
6 years ago
Što Kelly Knowles misli o društvu TravelPlanners:
Great deal lovely staff
Very knowledgable and friendly team member Jordan was able to get the best deal for us. Hopefully everything will be just as smooth while on our holiday.
Paula
TravelPlanners
6 years ago
Thank you for the five star review Kelly! We are glad to hear you found our staff friendly, knowledgeable and able to find you the best deal. We hope you have a fabulous time on your TravelPlanners holiday and Jordan is looking forward to helping you book your next adventure! Thanks again, Paula
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
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TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
