Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Cruise Megastore /Travel Megastore Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 2,186 recenzije/a

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Book your own on line, dont bother

I didnt feel i got the best deal possible, no on board credits, and was unable to give advice to a first time cruiser on things like anytime dining v's early/late. My consultant was very friendly,...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are always looking at how we can better assist our members, so we thank you for your feedback and will contact you shortly. We look forward to speaking with you soon.

Trusted Customer

7 years ago

I would also like to mention the consultant told me he booked a mid ship balcony room, i paid extra for it in case my husband gets sea sick. Room 7307, to discover afterwards, it is only several rooms from the back of the ship..... how is that midship? I could have saved hundreds and got onboard credit by booking a room to be allocated when i boarded. Onboard credit would be the least i should get

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you Louise for your additional feedback. Please be assured we will contact you soon to remedy this.

Trusted Customer

7 years ago

When do you plan to contact me? When exactly is shortly? Its now 7:30pm on 27/3/19

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your Feedback, we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We can see our agent has been trying to contact you. However, we have escalated this matter to management who will be contacting you today regarding this matter.

Trusted Customer

7 years ago

Hello karen. I beg to differ. I have not been contacted by an agent to discus my issues. I did receive a call to see if i wanted to receive hot deals from your company. I have no missed calls, and have answered every phone call. Please Karen, lets be honest here...... i look forward to receiving a call from management, but I wont be holding my breath. I have to say the rating for service is rapidly declining, somewhat like my patience

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We can see management has been successful in contacting you. Thank you for your time, we appreciate your feedback.

Datum kupovine: 15/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Yep fantastic service from Simone Harley I will get her to take care of all of my cruises

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.

Datum kupovine: 07/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Sharon is very helpful friendly and patient. is a pleasure speaking to her and she tries very hard to accommodate all your requests.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review! I will make sure Sharon gets the recognition she deserves. We love to read when our members enjoy using our services.

Datum kupovine: 20/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Good Vibe

Very friendly,helpful. Haven’t finished the booking so we will see how it goes. So far Francis has been great

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks Sheila for posting your feedback. We love to hear from our valued members and their experiences.

Datum kupovine: 20/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Trustworthy cruiseline

Communication and response time was exceptional. Questions were answered and help was provided immediately.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Datum kupovine: 13/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Website is poor. Customer service is poor. Query unresolved up and until now

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you Jean for your feedback. Please be assured we are looking into your booking and will be in contact very shortly to provide an update.

Datum kupovine: 19/03/2019

Potrošač od povjerenja

7 years ago

Great service

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review!

Datum kupovine: 28/02/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Excellent

Mark was excellent - great manner, competent and couteous.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Datum kupovine: 18/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

As Sharon told me I had until the end of April to cancel my cruise or change passenger names Turns our I can’t Now some the group can’t go and are out of pocket

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon

Datum kupovine: 18/03/2019

Trusted Customer

Boonah

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Highly recommended

I would highly recommend your cruise to any of my friends and family they were extremely helpful to me and answerd all my questions were very polite and nothing was to much trouble regards mary...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review. We’re glad we have been able to work with you to create a great holiday booking experience.

Datum kupovine: 08/03/2019

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