Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Cruise Megastore /Travel Megastore Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 2,186 recenzije/a

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Friendly and professional cruise people!

Sharon was knowledgable and very helpful in making our booking. Thank you, Ela & Ian

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review! I will make sure Sharon gets the recognition she deserves.

Datum kupovine: 27/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Bad experience with being given false information

Absolutely terrible to deal with!!! The girl explained to me with the cruise I was booking I could cancel until the end of April and make any changes needed until then! She put in incorrect dates of...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry you had a poor experience. We’ve been in business for many years, and even though we serve thousands of customers a week, we strive to create the best possible individual experience for all our members. We will be in touch to soon to respond to your comments.

Trusted Customer

7 years ago

I definitely will not be recommending anyone to use cruise away. Based on my experience and being misinformed by the consultant (Sharon) .

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your feedback and would like to learn more about your experience. We’re truly sorry, its never our intention to leave our members feeling like they’ve had poor customer service. We can see the booking agent is eager to get in contact with you today. Please be assured we will contact you very soon to remedy this.

Trusted Customer

7 years ago

I also believe I was not given the best deal at the time! And I am still waiting for someone to contact me in relation to this issue!!

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks Sharon, your feedback has been escalated and a team member will be in contact with you today.

Trusted Customer

7 years ago

I have still not been contacted by any consultant to discuss issues. The original consultant is no longer there and was told someone would contact me!

Trusted Customer

7 years ago

I still have not heard from anybody not even an email!!! Very poor customer service.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Hi Sharon, we have tried to reach you on the contact details on your membership. If you could please email us at AUMemEnq@ourvacationcentre.com with your contact number and preferred time in which you are contactable one of our supervisors will call you to discuss. Thank you

Datum kupovine: 19/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

To much pressure to complete before we could our own research

To keen to close deal.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are always looking at how we can better assist our members, so we thank you for your feedback.

Datum kupovine: 25/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Poor follow up service

No after sales service. I have telephone and left a message and also sent an email for a return call and to date have not heard from my consultant!!

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will contact you shortly to discuss this further.

Datum kupovine: 25/03/2019

Potrošač od povjerenja

7 years ago

Great Prices

Amazing prices & great service with follow up emails on information you need for the cruise

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.

Datum kupovine: 25/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Everyone we spoke to on the phone was excellent, they couldn’t be faulted in anyway.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Datum kupovine: 25/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

Excellent service from James Adomaitis.

Very happy with the service I received from James Adomaitis. He was professional, patient, diligent, reliable and knowledgeable. I book at least one cruise per year and will definitely consider...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let James know of your comments. We look forward to booking you again in the future.

Datum kupovine: 23/03/2019

Potrošač od povjerenja

7 years ago

Great service. Simone Hurley was very, very helpful. Would use them again

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Datum kupovine: 20/03/2019

Potrošač od povjerenja

7 years ago

Never book with cruise Megastore

I completed the online booking, including my credit card information and the site failed to acknowledge the purchase. I rang the phone number listed and a person answered the call with a different...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will contact you shortly to discuss this further.

Datum kupovine: 09/03/2019

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Cruise Megastore /Travel Megastore:

THe service person was excellent and explained everything very well. i will work with her again .

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review.

Datum kupovine: 22/03/2019

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