Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Debt Free Advice

Prikaz 961 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Helpful grateful relief

I felt that the advisor listened, she was empathetic, professional and knowledgeable and gave my time to talk sometimes not even relevant to what was being discussed.

The Customer Care Team

Debt Free Advice

1 year ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve the service for everyone

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Amazing work

Kaloamayee Das Parija was very professional and made sure to double check everything so I had the best outcome and experience. She provided me with a lot of support, made sure everything was written...

Pročitajte više

The Customer Care Team

Debt Free Advice

1 year ago

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee. We are ecstatic that your expectations were met - and we were able to assist you!

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Very good service Very good responsab, very good friendly. Mr. MinSeog Kim is a profissional. Thankyouthankyou very much Kim .I'm very happy

The Customer Care Team

Debt Free Advice

1 year ago

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to MinSeog Kim. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Feefo was very supportive as she listened to me very carefully not only about my problem but also she suggested other things I ignored that could be potentially helpful for me. I would go back to her...

Pročitajte više

The Customer Care Team

Debt Free Advice

1 year ago

Thank you for the great review! We’re so happy you loved your experience. Until then, we’re here if you need anything in the future.

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Unhelpful

The Customer Care Team

Debt Free Advice

1 year ago

Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.

Jeffery

Provjerio Feefo

Newham

1 year ago

Što Jeffery misli o društvu Debt Free Advice:

They told what to do and gave me hope

It's gave me hope thank you so much

Customer Care Team

Debt Free Advice

1 year ago

We’re so grateful for your thoughtful feedback. It means a lot to the team to know we could support you on your journey. Thank you for trusting us.

Potrošač od povjerenja

Provjerio Feefo

1 year ago

The staff on board the day I came weren't very welcoming

The Customer Care Team

Debt Free Advice

1 year ago

Thanks so much for bringing this issue to our attention and please let us apologise for the way in which you’ve been treated Keeping our clients happy is our number one priority and we’d like to ask you for another chance to retain your custom Please call us on 0800 808 5700 or we can reach out to you if you prefer at a time convenient for you.

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Debts advise is excellent

It’s excellent service and advise

Customer Care Team

Debt Free Advice

1 year ago

Your kind words have truly made our day! Thank you for your 5-star review. If you ever need further advice, we’re only a call or click away.

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Understanding. And felt listened to.

Customer Care Team

Debt Free Advice

1 year ago

It’s always wonderful to hear that someone felt heard and helped. Thank you for taking the time to share your experience - we’re here anytime you need us.

Theresa

Provjerio Feefo

Balham

1 year ago

Što Theresa misli o društvu Debt Free Advice:

Sorted what was in important was behind me to open letters and to check what benefits I was initially to

Customer Care Team

Debt Free Advice

1 year ago

Thanks so much for taking the time to leave us a review – it’s much appreciated

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Debt Free Advice Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?