Poor customer service, after placing my order at 1pm I immediately contacted customer service as I wanted to order a double and not a single pack. I recieved an email later that afternoon saying this...
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Jessica Horseman
Topsoil Direct Ltd
4 years ago
Thank you for your feedback, I am really sorry you were unable to change your order. The order was placed on 21/06/2022 and had a requested delivery date for 23/06/2022 therefore, as soon as your order was placed it was dispatched from our warehouse to fulfil the requested delivery date. Please accept my sincerest apologies our team didn't get in touch with you, this issue has been raised to ensure it doesn't happen again. If we can be of any further assistance in the future, please don't hesitate to get in touch.
Turf looked like it had all been scorched/burnt. Only established once laid so couldn't check at point of arrival. Dissapointing as previous batch ordered was amazing. Contacted customer services at...
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Recenzije proizvoda
Jessica Horseman
Topsoil Direct Ltd
4 years ago
Thank you for your feedback. As turf is a natural product it will vary depending on weather conditions. With regular watering at the point of laying, dry turf will establish the same as any other turf laid on the same day. If you do have any concerns please don't hesitate to get in touch.
Datum kupovine: 22/06/2022
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PR
Paul Robinson
Provjerio Feefo
4 years ago
Što Paul Robinson misli o društvu Topsoil Direct Ltd:
Good service all round.
Datum kupovine: 21/06/2022
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JM
Jen Middleton
Provjerio Feefo
4 years ago
Što Jen Middleton misli o društvu Topsoil Direct Ltd:
I was very impressed with the quality of the topsoil and it was just what I needed. I was also pleased with the speed of delivery but the driver said he could not put the bag in the driveway of the...
Needed some hardwood chips for our chicken run as a matter of some urgency. Smooth transaction. Quick delivery. Delivered by a pallet haulage company who gave an accurate ETA. Thank you!
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.