Hi, thank you for your feedback and our apologies for the issues with your order, the missing base was error on our picking team so again sorry for delays with getting this sent, we dispatched it on July 3rd as soon as you had reached out to us. Our suppliers of this product have changed specs without informing us but have advised while lighter the feeder remains of same quality. If the feeder is not of use please do reach out to my colleague Michelle who you were speaking with previously and we will return for full refund including delivery for you. Thank you.
