Customer service top notch. Couldn't have been more friendly and helpful. Nothing was too much trouble. I received my order super-speedily and it was beautifully tissue-wrapped. A joy to receive.
Always excellent. Always prompt.
I am a returning customer because of their excellent service and beautiful products. Their new website has made shopping with them even more fantastic though - a...
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Recenzije proizvoda
Datum kupovine: 02/09/2015
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TC
Trusted Customer
Farnham
10 years ago
Što Trusted Customer misli o društvu This is Nessie:
I found the choice of designs to be extensive for change of address cards. I made my choice (Flutterbye) and put in my own information which was easy enough. The choice of complementary fonts for...
They were very prompt to deliver and a good price.
Recenzije proizvoda
Thisisnessie Team
This is Nessie
10 years ago
Dear Jessica,
We do offer two grades of stock - everyday and premium. The everyday is a 320GSM which is suitable (as the name suggests!) for everyday use, for children, for casual invitations and is very keenly priced.
The premium stock is a considerably stiffer 420GSM - it's still great value but much more suited to those occasions when something with a little more heft is required.
We feel it's important to offer all our stationery in both grades as everyone has different needs and tastes and this is why we leave the choice of stock to you, the customer, when you finalise your order. I am sorry if the option was not 100% obvious to you.
On the box subject, these again are an option that you can select when you finalised your order. They come in three sizes and are all priced under £6. We get an awful lot of repeat business so we don't want to be sending out boxes with every order as then people would wind up with too many of them! Not adding them to every order indiscriminately also allows us to keep prices lower, again benefitting our customers in the long run.
I hope that this clarifies your queries and that we can help you in the future with any of your stationery requirements.
Best wishes
Nessie & Team
Thisisnessie is owned and run by artist and mother Nessie Maclay. Nessie started sellingcards in 2002 following the birth of her first child for a little bit of extra pocket money. The venture quickly outgrew the pockets – and the kitchen table where it all started – as her hand-finished cards and then the personalised stationery that followed became incredibly popular.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Thisisnessie is owned and run by artist and mother Nessie Maclay. Nessie started sellingcards in 2002 following the birth of her first child for a little bit of extra pocket money. The venture quickly outgrew the pockets – and the kitchen table where it all started – as her hand-finished cards and then the personalised stationery that followed became incredibly popular.