Although service was good I was disappointed that I could not book the initial seat that I ticked because I couldn’t but a single seat that was next to my family.
Emily
Theatre Tickets Direct
3 years ago
Thank you for sharing your feedback with us. We're glad to hear that you found our service satisfactory.
Regarding seat selection, many theatres have policies in place to prevent leaving single seats unoccupied. This is because single seats can be challenging to sell later on. We understand that this can be inconvenient in some situations, but it ensures a better overall experience for a broader audience.
Recenzije proizvoda
Emily
Theatre Tickets Direct
3 years ago
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Datum kupovine: 18/06/2023
0
Podjeli
MP
Mr John Payne
Provjerio Feefo
3 years ago
Što Mr John Payne misli o društvu Theatre Tickets Direct:
I liked the simplicity and ease of booking.
Recenzije proizvoda
Datum kupovine: 13/06/2023
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
first choice tickets said not available although shown as such.
Emily
Theatre Tickets Direct
3 years ago
Thank you for taking the time to share your feedback. We understand how important it is for our customers to have a smooth ticket selection process.
Our ticketing system is live and operates in real-time. This means that if another customer selects tickets at the exact same moment as you, those tickets may become unavailable by the time you proceed to finalise your purchase. It's akin to two shoppers reaching for the last item on a shop shelf at the same time.
We recognise the inconvenience this may cause and sincerely apologise for any frustration. We're constantly working to improve our system for a better user experience. Should you need any assistance with future bookings or have further concerns, please don't hesitate to reach out to our support team.
The online booking process was quick and niggle free. I had sufficient time to complete the process a d the E tickets came through within minutes.
A very satisfying transaction.
Recommended.
Datum kupovine: 04/08/2023
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Great discount on ticket price
Datum kupovine: 29/07/2023
0
Podjeli
TH
Theresa
Provjerio Feefo
Cardiff
3 years ago
Što Theresa misli o društvu Theatre Tickets Direct:
Everything was simple, from the email flyer, done & dusted in 5 minutes
Datum kupovine: 26/07/2023
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
The seats we sat in were not the seats I thought I was choosing
As I have balance problems I book seats that are close to the Isle but the seats were next to a wall and a full row to walk past
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk