Inspiring and empowering customers to read, learn, create and play
Usluga
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
ocjena tijekom prošle godine
Prikaz 269,282 recenzije/a
MF
Marina Firth
Provjerio Feefo
GBR
8 months ago
Što Marina Firth misli o društvu The Works:
Did not receive any of it
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
8 months ago
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
8 months ago
Always get good service ive stopped in their stores for years and I do the odd online shop too.
0
Podjeli
SE
sadie exford
Provjerio Feefo
GBR
8 months ago
Što sadie exford misli o društvu The Works:
Shame
I ordered 6 books and only 1 arrived. Talking with customer services to get it resolved has been painful. Still waiting. It is a shame as the works offers very good value for money. But I won’t be...
Pročitajte više
0
Podjeli
JJ
Jill Johnson
Provjerio Feefo
8 months ago
0
Podjeli
AH
Alison Hawkins
Provjerio Feefo
GBR
8 months ago
Što Alison Hawkins misli o društvu The Works:
Not the best
The parcel took longer than expected to be shipped. When received, one of the items had a broken box and half of the contents had spilled out into the packaging
0
Podjeli
SH
samantha hardy
Provjerio Feefo
GBR
8 months ago
Što samantha hardy misli o društvu The Works:
Failed delivery twice
Customer services was good.
But delivery just didn't get delivered for two orders.
They both said out for delivery and didn't turn up so I contacted the works and both times each delivery was...
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0
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LC
Lynette Cummings
Provjerio Feefo
GBR
8 months ago
Što Lynette Cummings misli o društvu The Works:
Brilliant service
Quick delivery
Good quality books and fantastic prices
Good choice in stock
Shop is always friendly and nice service
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
9 months ago
I ordered on line.
I had to wait a ridiculous 3 weeks for my books to arrive so I will not be buying from the Works again !!!
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
9 months ago
Good service at Reading store
The staff at The Works, Reading are always helpful. I collect my orders from that store and there is always plenty more craft stuff and stationary to stock up on when you visit the store.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.