Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

The Works Recenzije

http://www.theworks.co.uk

DOBRA

Inspiring and empowering customers to read, learn, create and play

Usluga

3.2

556

100

105

448

1,284

ocjena tijekom prošle godine

Prikaz 269,282 recenzije/a

Brian Clarke

Provjerio Feefo

8 months ago

Što Brian Clarke misli o društvu The Works:

Non delivery

I ordered several calendars and after a month they still hadn’t arrived. I asked what had happened to them and was told that because of warehouse problems they couldn’t deliver them and instead...

Pročitajte više

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Rusty

Provjerio Feefo

8 months ago

Što Rusty misli o društvu The Works:

Great Service

Great web-site, easy to use. Plently of items to choose from and great prices too, all value for money. E-mailed me to let me know my order was on its way. Didn't take long to receive my order....

Pročitajte više

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Good products at excellent prices. Quick well-packaged delivery.

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Very long delay with dispatching the order - 2 weeks.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Tony Masham

Provjerio Feefo

GBR

8 months ago

Što Tony Masham misli o društvu The Works:

Shocking!!!!!

Took nearly a month to order 5 Calendar's, and I've still not received them.

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Flimsy packaging

setting up an account and ordering was fine the delivery date & tracking details was accurate and fine when I went to pick up the 2 x packages I could see that the boxes were quite flimsy for their...

Pročitajte više

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Took nearly one month to arrive, item missing from my package. Usually i have no problems and have ordered many times but on this occasion, service was awful.

Sarah Hann

Provjerio Feefo

GBR

8 months ago

Što Sarah Hann misli o društvu The Works:

What a let down

Ordered and 2 weeks later has heard nothing about where my order was. Went into my local store and turns out they had paused their click and collect service. No warning or email or anything to tell...

Pročitajte više

Joanne Harrington

Provjerio Feefo

8 months ago

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Very slow online service

This has to be some of the slowest postage I’ve ever encountered from an online retailer. After placing my order on the 6th November, I didn’t hear a thing until the 20th November, when they...

Pročitajte više

Niste primili poruku s pozivom za ostavljanje recenzije?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo