Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

The Works Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 269,282 recenzije/a

Lindsay Gunnell

Provjerio Feefo

GBR

8 months ago

Što Lindsay Gunnell misli o društvu The Works:

Good

Easy to order online, delivery was not very fast, but good quality product

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Too long a delivery time.

It was three weeks before it was even despatched. Then so poorly packaged that it came apart at Evri’s depot ant took another week to arrive.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse, We are working closely with our warehouse and the couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

theresa gallen

Provjerio Feefo

IRL

8 months ago

Što theresa gallen misli o društvu The Works:

never again

Placed my order on November 11th, still no sign of it. Raised a case told would have an update in 48hrs that was 4 days ago still nothing. No answer to the emergency contact line.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

David McAllister

Provjerio Feefo

8 months ago

Linda Edwards

Provjerio Feefo

8 months ago

Što Linda Edwards misli o društvu The Works:

Good service

My goods arrived quickly and I got everything I ordered. The plush cat is lovely and the luv a boos delighted my granddaughter.

Angela Waddingham

Provjerio Feefo

GBR

8 months ago

Što Angela Waddingham misli o društvu The Works:

Didn't get items

Had no product had to keep chasing up one product had a refund now waiting for the one and the getting any correspondence was a waiting game

Donna Smith

The Works

8 months ago

Good afternoon Thank you for your feedback. I'm very sorry to hear about the issues with your order. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Excellent firm to order from

Good prompt delivery and refund of unavailable items. Also clear details of delays in deliveries

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Perfect item and v pretty

Perfect and Item arrived very quickly

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Excellent

I love the books we got such good value and quality. The customer service from the Works was very helpful.

Peter

Provjerio Feefo

GBR

8 months ago

Što Peter misli o društvu The Works:

Online puzzle order

Ordered a jigsaw puzzle Advent Calendar online. Arrived promptly in perfect condition. Very good puzzle.

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