Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

The Works Recenzije

http://www.theworks.co.uk

DOBRA

Inspiring and empowering customers to read, learn, create and play

Usluga

3.2

556

100

105

448

1,284

ocjena tijekom prošle godine

Prikaz 269,282 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Excellent service

The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Gifts

Orderd items came nxt day delivery really good value

JLM

Provjerio Feefo

GBR

8 months ago

Što JLM misli o društvu The Works:

Hopeless customer service

As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Kirstin Maloney

Provjerio Feefo

GBR

8 months ago

Što Kirstin Maloney misli o društvu The Works:

Very slow delivery - be prepared

Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Barnara Mitchell

Provjerio Feefo

8 months ago

Što Barnara Mitchell misli o društvu The Works:

My Favourite

Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me. I also value the range of...

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Hayleigh Kemp

Provjerio Feefo

GBR

8 months ago

Što Hayleigh Kemp misli o društvu The Works:

Terrible

Never received my items and waited a month for any information and refund

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Great Value

Good choice of books, great value and quick delivery.

Chris Jones

Provjerio Feefo

GBR

8 months ago

Što Chris Jones misli o društvu The Works:

The works, works

Excellent service, great delivery

Mavaurneen Daynes

Provjerio Feefo

8 months ago

Što Mavaurneen Daynes misli o društvu The Works:

Excellent

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Order cancelled by The Works at last minute

Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.

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