Inspiring and empowering customers to read, learn, create and play
Usluga
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
ocjena tijekom prošle godine
Prikaz 269,282 recenzije/a
Potrošač od povjerenja
Provjerio Feefo
8 months ago
Books come as ordered, great conditions.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
8 months ago
0
Podjeli
KR
kelly rowland
Provjerio Feefo
8 months ago
Što kelly rowland misli o društvu The Works:
Delivery took so long that items arrived to late to give out for Christmas gifts. Communication was poor and no information or update given until I contacted.
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Podjeli
MD
Ms K.Doughty
Provjerio Feefo
GBR
8 months ago
Što Ms K.Doughty misli o društvu The Works:
Great ideas at great prices!
Great products at Great prices and lots of range, love this store!
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
8 months ago
Santa
Satisfactory, but roller pens were very disappointing.
0
Podjeli
TB
Teri Barker
Provjerio Feefo
GBR
8 months ago
Što Teri Barker misli o društvu The Works:
Awful
Received a box of items totalling £37. The box was extremely squashed, soaking wet through and all items inside were either sopping wet, squashed, or had been torn open. It took me 2.5 hours of...
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Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Our records show that our customer service team have resolved this issue and a full refund has been processed.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
8 months ago
All good at the works
I have been shopping with the works for years [ in the shops and online ] the products are always very good and great value for money and i i hope i can deal with you in future .
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
8 months ago
0
Podjeli
JS
Jane Streatfeild
Provjerio Feefo
8 months ago
Što Jane Streatfeild misli o društvu The Works:
Very helpful store manager in Didcot
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
8 months ago
Tortoise
It took so long for may parcel to arrive, I forgot I even ordered it.
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.