Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

The Works Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 269,282 recenzije/a

Carol Ives

Provjerio Feefo

6 months ago

Što Carol Ives misli o društvu The Works:

Sadly not a fast enough service for modern day.

It was slow,I was notified quite late that my order could not be fullfilled and i was sent two wrong items. I love the store but live 15 miles away but i would not order online again which is a shame

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order took longer than expected with incorrect items. Please contact Customer service on 0121 313 6050 or email enquiries@theworks.co.uk. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards , The Works.

Elfa Allnutt

Provjerio Feefo

GBR

6 months ago

Što Elfa Allnutt misli o društvu The Works:

Service second to none.

Excellent as always.Have been using The Works. since beginning of ‘covid’ and always had excellent service.Easy to browse and place order.Delivered within 2-3 days.Order always correct,securely...

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Potrošač od povjerenja

Provjerio Feefo

6 months ago

Excellent

Potrošač od povjerenja

Provjerio Feefo

6 months ago

Several items missing from parcel

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Denise Simpson

Provjerio Feefo

GBR

6 months ago

Što Denise Simpson misli o društvu The Works:

Jigsaws

Ordered on line some jigsaws puzzles and the service was quick got them in four days jigsaws

Esther J Fenton-Allen

Provjerio Feefo

GBR

6 months ago

Što Esther J Fenton-Allen misli o društvu The Works:

Order from The Wirks

Everything was dealt quick and I was kept up to date every step of the way.

Potrošač od povjerenja

Provjerio Feefo

6 months ago

Good service

Easy ordering and everything went as predicted.

Potrošač od povjerenja

Provjerio Feefo

6 months ago

Lovely service

Lovely, staff were friendly and helpful. I paid for my goods quickly and was made to feel very welcome in the store

Holly

Provjerio Feefo

GBR

6 months ago

Što Holly misli o društvu The Works:

Damaged books

Awful. Notified that books were damaged beyond repair in transit after waiting nearly a week for delivery. Had to arrange a last minute present due to this. Will not be using online service again

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was not delivered due to being damaged at the couriers. Our records show that our customer service team have issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Stacey Mitchell

Provjerio Feefo

GBR

6 months ago

Što Stacey Mitchell misli o društvu The Works:

A great bargain

The service I received was outstanding. A very straightforward method of shopping. The selection was vast and I was able to read reviews before I brought my granddaughter a whole collection of books....

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