I am well - impressed with the service - and the range of ideas. The search found just what I needed for a stocking filler for the age I was looking for and the interests of the intended recipient,...
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Recenzije proizvoda
Datum kupovine: 23/11/2018
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Trusted Customer
Provjerio Feefo
7 years ago
Što Trusted Customer misli o društvu The Present Finder:
Does what it says on the tin!!
Datum kupovine: 22/11/2018
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Trusted Customer
Provjerio Feefo
7 years ago
Što Trusted Customer misli o društvu The Present Finder:
The giant giant fin glasses I order were ridiculously fragile and disgracefully packed. The first parcel arrived broken and then the replacement sent was smashed to pieces. And trying to get a refund...
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Nikki
The Present Finder
7 years ago
Dear Robert,
I'm so very sorry that your replacement was damaged as well.
I have completed a full refund for you.
Again please accept our sincerest apologies for the disappointment and inconvenience caused.
Recenzije proizvoda
Customer Service Team
The Present Finder
7 years ago
We have increased our packaging to try and prevent this happening for future despatches.
Datum kupovine: 21/11/2018
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Trusted Customer
Provjerio Feefo
7 years ago
Što Trusted Customer misli o društvu The Present Finder:
haven't used them yet but sure they are perfect
Datum kupovine: 21/11/2018
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Trusted Customer
Provjerio Feefo
7 years ago
Što Trusted Customer misli o društvu The Present Finder:
Service was fantastic
Datum kupovine: 20/11/2018
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Trusted Customer
Provjerio Feefo
8 years ago
Što Trusted Customer misli o društvu The Present Finder:
Item supplied on time. Festival blanket terrible quality. So bad I'm surprised it is still being sold. Lost confidence in present finder. Prepaid return label supplied. Promised to include...
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Mark Ashley Miller - Owner
The Present Finder
8 years ago
I am writing to apologise for the trouble you have had with your order. I see you are a very longstanding customer of The Present Finder so first thank you for your loyalty to us and I am taking this complaint very seriously. I am speaking to the Head of Customer services and we are going to give you an extra refund to cover your costs fully. I will also look at this product now and if it not up to our normal high standard we will discontinue it. Once again many apologies and I hope you will like our 2018 Christmas range which has some cracking new products in it! With very best wishes, Mark. Founder of The Present Finder.
Recenzije proizvoda
Datum kupovine: 11/06/2018
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Trusted Customer
Provjerio Feefo
8 years ago
Što Trusted Customer misli o društvu The Present Finder:
I ordered a present for my Dad for Father's Day ( personalized jigsaw) which arrived in plenty of time. However, once my Dad opened the jigsaw, we realised it was not his and was obviously meant for...
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Mark Ashley Miller - Owner
The Present Finder
8 years ago
I would first like to apologise for all the trouble you have had with your order. I promise you this is not our normal level of service as you will see from our previous feedback. I have checked through all the communication you had with our customer service team, and although the original mistake was with our supplier we should have been quicker with our communication with you and I apologise sincerely. The company has recently changed locations and although that is not an excuse, it is the reason for this hiccup. I promise you we have an amazing range of new products lined up for Christmas and I will personally send you a small gift today for your father as a goodwill gesture. With very best wishes and I do hope you will use us again! Mark. Founder of The Present Finder.
Recenzije proizvoda
Mark Ashley Miller - Owner
The Present Finder
8 years ago
I would first like to apologise for all the trouble you have had with your order. I promise you this is not our normal level of service as you will see from our previous feedback. I have checked through all the communication you had with our customer service team, and although the original mistake was with our supplier we should have been quicker with our communication with you and I apologise sincerely. The company has recently changed locations and although that is not an excuse, it is the reason for this hiccup. I promise you we have an amazing range of new products lined up for Christmas and I will personally send you a small gift today for your father as a goodwill gesture. With very best wishes and I do hope you will use us again! Mark. Founder of The Present Finder.
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