Ordered a Christmas gift on the 13th December. It took over a week to arrive and in the end was late for Xmas due to the item going to my closed work address. I asked to change the delivery of the...
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Customer Service Team
The Present Finder
6 years ago
Thank you for your review. I'm sorry that your order arrived later than expected and that you had some trouble changing the delivery address. I have passed your valued feedback on to our Products Team who manage our relationship with the supplier. Apologies for the inconvenience caused.
Recenzije proizvoda
Datum kupovine: 13/12/2019
0
Podjeli
TC
Trusted Customer
Provjerio Feefo
Auckland
6 years ago
Što Trusted Customer misli o društvu The Present Finder:
Really disappointed thar an item listed as available in the website was actually out of stock. No offer of another product and had to order from elsewhere and pay postage again.
Plus lost money on...
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Customer Service Team
The Present Finder
6 years ago
I'm really sorry that we were unable to supply a product you ordered. Unfortunately, our stock was incorrect as a result on an undetected system issue. I appreciate how disappointing it must have been to be let down in this way. Apologies for the inconvenience caused.
I was pleasantly surprised to receive the personalised gift items I bought on the 13th night, a few days later. Deadline for personalised items was December 12 which I missed. So I had resigned...
Great service as always. Always good communication through emails to keep you updated with your order. Love the different choice of gifts and they are a great quality.
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