Dear Valued Customer,
Thank you for taking the time to leave your feedback. We are sorry to hear that you were disappointed with your purchase.
As pearls are natural gemstones, each one is unique and will vary in shape, size, and surface characteristics. The pearls used in these earrings are intentionally selected to have an organic, irregular shape rather than being perfectly round.
That said, we want all of our customers to be happy with their purchase. If the earrings are unworn, we would be delighted to exchange them for another pair or a different item. Although our standard returns and exchanges policy is 30 days, we would be happy to honour an exchange outside of this period in this instance if the earrings remain unworn.
Please get in touch with our customer service team on 01908 523155, and we'll be happy to assist. Kind regards,
Customer Service Team
Što Mrs Unsworth misli o društvu The Pearl Company:
Very good service and quick delivery, very well packed as well. Very helpful staff if ever I have spoken to them. Have ordered a few times now from The Pearl Company.
We source the finest pearls in the most beautiful and striking jewellery from around the world. We take pride in presenting our customers with the best pearls at the best prices that are sure to complement your wardrobe, from your little black dress, to your everyday outfit.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We source the finest pearls in the most beautiful and striking jewellery from around the world. We take pride in presenting our customers with the best pearls at the best prices that are sure to complement your wardrobe, from your little black dress, to your everyday outfit.