Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

The Luxury Holiday Company Recenzije

https://www.theluxuryholidaycompany.com

IZVANREDNO

Specialists in luxury and ultra-luxury holidays

Usluga

4.9

ocjena tijekom prošle godine

Prikaz 314 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Helpful

Helpful,well informed and prompt

Mrs Julie Partlow

Provjerio Feefo

8 years ago

Što Mrs Julie Partlow misli o društvu The Luxury Holiday Company:

Adam was very professional and listened to what I wanted from the holiday. He was very prompt in getting back to me and the information he sent was very informative

Dr Edward Wojakovski

Provjerio Feefo

8 years ago

Što Dr Edward Wojakovski misli o društvu The Luxury Holiday Company:

I have still n’ont received my Tyra le documents . I also found the follow up after sale not too the expected level of the pre sale service

emarketing

The Luxury Holiday Company

8 years ago

Dear Mr Wojakovski

We are very sorry to hear you are not satisfied with the level of service we provided. Could you please contact us with more information about what you are unhappy with so we can investigate for you? You can contact me directly via laura.davey@theluxuryholidaycompany.com. We sent your documents on 20th June; if you have not yet received these please let us know and we will reissue them immediately.

Kind Regards

Laura Davey

– Client Relations Supervisor

Potrošač od povjerenja

Provjerio Feefo

8 years ago

I haven't been on the holiday yet! However booking was great. Very quick to respond, the only travel company who bothered to call me about my enquiry. Been very helpful throughout.

Potrošač od povjerenja

Provjerio Feefo

8 years ago

excellent service

Staff very helpful, made sure they understood my requirements and provided the options I requested and price comparable with booking direct in most cases

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Personal touch -- got back to me right away after I made an initial inquiry. Seemed very caring and personable.

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Dealt with my enquiry quickly and efficiently. Very helpful and polite.

Mrs Sophie Beezer

Provjerio Feefo

8 years ago

Što Mrs Sophie Beezer misli o društvu The Luxury Holiday Company:

They were very good at revising options to fit with our needs. I would say the literature is not ver luxury. I think I had a picture of a road and a plane wing on mine

emarketing

The Luxury Holiday Company

8 years ago

Dear Mrs Beezer

Thank you for your feedback. Regarding the literature you received, we have since overhauled our documentation and, while it may not have benefitted you at time of booking, I trust you will be satisfied with the quality of it should you book with us again. We wish you a fabulous holiday ahead.

All the best

Laura Davey

– Client Relations Supervisor

Mr Brian Perry

Provjerio Feefo

Tadworth Surrey.

8 years ago

Što Mr Brian Perry misli o društvu The Luxury Holiday Company:

Great product knowledge,warm reception and delightful attitude.

To be most highly recommended and would certainly book with them again.

Mr Robert Moore

Provjerio Feefo

8 years ago

Što Mr Robert Moore misli o društvu The Luxury Holiday Company:

Perfect Service

Perfect service, every question was answered and nothing was too much trouble to sort out including vegetarian food and choice of hotel.

Niste primili poruku s pozivom za ostavljanje recenzije?

Dio Treefo inicijative

Surađujemo s organizacijom Ecologi kako bismo prikupili sredstva za projekte sadnje drveća u zamjenu za recenzije koje prikuplja društvo The Luxury Holiday Company

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