Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za The Insurance Emporium

Prikaz 6,914 recenzije/a

Potrošač od povjerenja

9 years ago

Competitive Price

Very competitive price, hope claims experience will be as easy if I need to make a claim, noting it is underwritten E&L who have a reputation for a slow claims process.

Potrošač od povjerenja

9 years ago

Plain English and comprehensive cover

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu The Insurance Emporium:

Multi-animal discounts need to be clearer

Cheaper than a lot of insurance companies, but website not clear on more than one animal discounts. I ended up paying more than i should have for my first pet's insurance as the instructions on the...

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Trusted Customer

9 years ago

Što Trusted Customer misli o društvu The Insurance Emporium:

I bought four dog insurances and have only received details for one. Now I am going to have to pay or an expensive phone call to sort it out

Becki

The Insurance Emporium

9 years ago

Thank you for your email and sorry for the delay in receiving your documents.

I am glad that you have received your documentation now.

Sorry for any inconvenience caused.

Kind regards

Daniel Noble

Customer Contact Team Leader

Potrošač od povjerenja

9 years ago

Fast, clear and efficient.

Fast, clear, efficient person on the other end of the phone - wonderful after suffering for ages with overseas call centres with other pet insurance companies - and good value.

Trusted Customer

Aylesbury

9 years ago

Što Trusted Customer misli o društvu The Insurance Emporium:

Quick set up and competitive price

Quick and easy to set up. The documents took a few days to arrive but everything is in order.

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu The Insurance Emporium:

advised well and searched various options well done

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu The Insurance Emporium:

Excellent, competitive prompt quotes

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu The Insurance Emporium:

Great friendly service over the phone and great value cover.

I took out cover over the phone. They were very friendly and efficient. The cover seems great for the price as quoted 3 times the amount elsewhere for practically the same cover. I hope this level of...

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Potrošač od povjerenja

9 years ago

Not good, you have still not replied to my email

Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and I am sorry for the delay that you had in receiving a response to your email.

I am glad to we managed to resolve your issue.

Kind regards

Daniel Noble

Customer Contact Team Leader

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

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The Insurance Emporium Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?