Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za The Insurance Emporium

Prikaz 6,925 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Thanks

Very thorough and professional.

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

MS BIANCA MOREIRA

Provjerio Feefo

1 year ago

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Garbage

Wouldn’t cover me because my bike was stolen from work and they won’t cover the same venue. What the ****. Sorry I’ll just quit my job and move so I can get insurance on a £750 bike

Joe

The Insurance Emporium

1 year ago

Good afternoon, We're sorry we could not offer to cover your bicycle; ultimately, this consideration is at our discretion. We hope you are able to find suitable cover with an alternative provider. Kind regards, Joe The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Unknown

Hard to say, I clicked on a link, filled in a ‘form’ and gave banking details. No human contact, and am not cover3 for first 2 weeks

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, the policy excludes illness showing clinical signs in the first 14 days of cover, this type of exclusion is common for pet insurance policies. Kind regards, Joe The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Very polite and helpful man on the phone

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Pet insurance

Perfect with service provided

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Kirsty The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Poor Experience

Sadly took a week to sort out a renewal where I had to keep ringing daily after being given the wrong information on numerous occasions. My complaint was escalated to an senior member of staff where...

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Kirsty

The Insurance Emporium

1 year ago

Good morning, We are sorry to hear of your comments. The issue was regarding the cancellation of your previous policy, and the quote for a new policy of your horse. As the wording of an exclusion placed on the policy had been amended, you had raised queries regarding this. We are sorry if the advice provided was unclear , this is not indicative of our usual service standards. If you would like us to review this further, please email us at feedback@emporium.co.uk and one of our Customer Experience Team will be in contact within 5 working days. Kind regards, Kirsty The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Why

Why ask before ive used them?

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for the review. We ask for feedback at several points throughout your journey with us, including the opportunity to share your thoughts upon the settlement of a claim. Kind regards, Simon, The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

1 year ago

"Technical problems"!

Tried a few times to get a quote online but their system always had "technical problems"! A complete waste of my time.

Simon

The Insurance Emporium

1 year ago

Good morning, We’re sorry to hear about the difficulties you’ve experienced with our website. Our team is actively working to resolve these technical issues. In the meantime, our Customer Contact Department is available on 03300 244 007 and will be more than happy to assist you. Kind regards, Simon The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Caravan insurance

Very good service and reasonable price

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for the review. We are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

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The Insurance Emporium Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?